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Great Lakes Toyota-Subaru Profile

Great Lakes Toyota-Subaru

www.greatlakestoyotasubaru.com

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Great Lakes Toyota-Subaru - I got a used car, 2013 Chevy Equinox, from Great Lakes

I got a used car, 2013 Chevy Equinox, from Great Lakes. The car had a warranty of 14,000 miles or 24 months. The car was broken & after trying many times found out the car needed $5,000 of engine repairs that was not covered under the warranty. I went to the dealership to complain & trade the 2013 in for a working car. I thought I traded in the 2013 Chevy for a 2018 Ford Fusion. The sales person, ***, told me that they would take care of everything. I was very clear with *** that I could not afford two car payments. *** also said they would take care of everything with the bank. He never once said this was not a trade in. I was clear I was trading it in. I am 75 year old veteran that lives on a fixed income. After a month & a half I learned it was not traded in & they had never contacted the bank. They did not take care of everything and stuck me with 2 cars! You would not think that a company as big as them would not participate in these types of deceptive sales practices & I feel like I was the victim of elder financial abuse. I am now stuck with 2 vehicles & payments that I can not afford. The Chevy was a lemon & the warranty was worthless. I expected that they were taking the car back on a trade in when I was told they would take care of everything. I turns out they were taking care of nothing. I am incredibly disappointed in how I was treated & taken advantage of! I want the vehicle purchased back by the dealership for the remaining loan amount. I went out on 3 separate times when I started getting notices from the bank that I was late on the payment on the 2013 Equinox to the dealership. On each visit I was told they take care of it. After the bank threatened to put a lien on my home is when I found out they never did anything & never traded the car in on my new purchase! The bank was never contacted! They just sat the car on their lot & did nothing. I expected them to be honest but were not.

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Overview of Great Lakes Toyota-Subaru complaint handling

Great Lakes Toyota-Subaru reviews first appeared on Complaints Board on Jun 7, 2023. The latest review I got a used car, 2013 Chevy Equinox, from Great Lakes was posted on Jun 7, 2023. Great Lakes Toyota-Subaru has an average consumer rating of 1 stars from 1 reviews. Great Lakes Toyota-Subaru has resolved 0 complaints.
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  1. Great Lakes Toyota-Subaru Contacts

  2. Great Lakes Toyota-Subaru phone numbers
    +1 (419) 423-5656
    +1 (419) 423-5656
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  3. Great Lakes Toyota-Subaru address
    920 Plaza St, Findlay, Ohio, 45840-6747, United States
  4. Great Lakes Toyota-Subaru social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 15, 2025
Great Lakes Toyota-Subaru Category
Great Lakes Toyota-Subaru is ranked 1262 among 1343 companies in the Car Dealers category

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