The complaint has been investigated and
resolved to the customer's satisfactionResolved GRC-General Revenue Corp. — Harrassment
resolved to the customer's satisfaction
I recently received a notice in the mail that GRC-General Revenue Corp. was seizing my joint income tax returns to pay for student loans that my husband had incurred before we married. Unfortunately we were unaware of these student loans that they claim he owes because my husband was under the impression that the US Navy GI bill had paid for his schooling several years agi when he attended. Appearently not! So I call the number found on the notice that the IRS sent me a few weeks ago. A woman named Alma (last name omited) answered my call and immediately went into the specifics of my husbands debt claiming he owes $16000 to Sallie Mae and that if we don't set up payments with post dated checks in the amount of $170 /mo we could be subject to a 15% wage garnishment. I requested she send me a request in writing as I really don't care to give my checking info over the phone without something tangible before me to review. She said that they couldn't send me anything. Then she put her supervisor on the phone whp informed me that they would HOLD my info for 24 hours. When I asked this gentlement what would happen after 24 hours he couldn't answer me. Since then I have received a call every day from GRC. If I answer, they call back in 24 hrs, if I don't answer they call several more times in the same day. They are calling me on my personal cell phone and harrassing me giving me info about a debt that has nothing to do with me at all. She gave a modified version of the "mini-miranda" as required by FDCPA law stating at the opening of our most recent conversation "this call could be monitored" thats it... she didn't give the full thing and has never in fact asked my husbands permission to speak with me, Nevada is NOT a comunity property state. Now she wants to know what my income is... I feel that GRC has broken many FDCPA laws here and I am not pleased. I would be more willing to set something up with them if they weren't so relentless and pushy! I mean they've had 8 years to contact my husband about this debt & now she's trying to light a fire under me and scare me into paying her money that I don't have. I don't know what to do about this and I don't have money to pay an attorney! I am very surprised that a Government affiliate like Sallie Mae would allow such dispicable behavior from their collectors.