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1 Resolved
5 Unresolved
Our verdict: With's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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7:08 am EDT grab delivery

I send my documents today around 8 in the morning and the receiver did not receive it yet and I already inform grab company for 4 times but didn't get any response. I am so dissapointed since the documents is very important. I am willing to submit everything including the screenshot of my report, receipt. You can email me at [protected]

Best Regard,
Jasiel G. Sarrosa

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Update by Jass Gange
May 04, 2018 7:10 am EDT

The worst company ever!

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12:30 am EDT Late!!

I've ordered an essay from GrabPapers and told them that it was an important one and I needed it to be ready on a specific date. Asked them will they finish it on time and they assured me they'll will. So I sent them some lectures and all the necessary information. I asked them to check everything I sent.
On the estimated date there was no essay and when I tried to contact them they did not reply! They finally replied two days later and said my essay was ready! Are you kidding me? I was never so angry before in my life! I told them the date when I needed the essay to be ready but they were late! What did I pay for? These people are absolutely unprofessional, will never use them again!

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8:38 am EDT They didn't provide any info and I still don't know what has happened with my essay

I ordered essay from It was really strange and awful experience. I placed the order and got the confirmation that someone would reach me soon. After that no one contacted me and I didn’t get any news about the essay. I already left some messages and sent emails, but all my attempts were completely fruitless. Be careful if you deal with them, because you can get serious problems.

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Is legit?

Our verdict: Complaints Board's thorough examination reveals as a legitimate entity with notable strengths. Despite a 16% resolution rate on customer complaints, which invites a closer look, stands out for its commitment to quality and security. Clients considering should delve into its customer service record to gauge compatibility with their expectations. earns 91% level of Trustworthiness

Perfect Trust Endorsement: achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant. has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information. has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction. appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 16% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • The website belonging to has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • The registrar associated with has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
8:54 am EDT They received enough money and time, but haven't provided the essay

The worst services and website ever. I used the services of I ordered essay from them, but these jerks told me that the theme was too serious and difficult, so they asked for additional time and money. I wired money and gave time, but these jerks simply stopped to reply. They also haven’t provided the essay. WTF? I wonder if there are people, who faced the same problem? I really need help or any useful advice. Please, post your comments and ideas. Thanks.

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, AU
Jun 14, 2016 2:11 pm EDT

Just been ripped off by this group too. Wish I had seen the reviews earlier and saved my money.
Cannot believe their lies.
Promised to deliver in a week. Then stalled and finally admitted they were not delivering at all. Wont refund. Offered $20 and 65% to use on other services. Told them that wont be happening.

, AU
Apr 24, 2016 4:29 pm EDT

Do not ever ever ever use this site! I received my assignment after constant pestering and complaints. HOWEVER I it was lateeee! Did not follow any instructions at all. I gave them 2 references to cite and they cited two articles that had nothing to do with my assignment. Mind you, the assignment made noooooooo sense whatsoever! I am not even exaggerating but not one instruction was followed. I was so embarrassed and ended up failing the unit because I could not hand in such an embarrassment. It was absolutely disgusting! Also, when I complained all they wrote was -"I am sorry". They also refused to give my money back! DO NOT EVER USE THIS SITE!

8:37 am EDT They provide the worst services and didn't reply to my emails

I won’t advise other people to order essays from the website Everything seemed fine until they contacted me and told that they couldn’t provide essay on time. They started to excuse and promised to finish it within 2 days. As well as the rep told me that I would get some compensation back. After 2 days these jerks stopped to communicate with me. They haven’t returned money and I didn’t get the essay. The worst company and services as well.

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6:59 am EDT
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied has left an official reply on this complaint. The owner didn't return money back

I ordered research paper from the website After several hours I decided to cancel my order and contacted the rep. I asked to refund money, but the rep started to behave like jerk. He started to tell that they never refund, but he could do it, but they would take half sum for the cancellation. WTF? I didn’t find any info about cancellation fees on the website. I wonder if there are people, who face the same problems. Please post your comments about this company.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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