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1.7 6 Reviews

BedaBox Complaints Summary

1 Resolved
5 Unresolved
Our verdict: With BedaBox's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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BedaBox reviews & complaints 6

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Newest BedaBox reviews & complaints

ComplaintsBoard
S
8:07 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

BedaBox Subjected scam / ripoff

i sign up account at bedabox forwading company on dec, 2 2016. account number US16SA0024.
and i have 2 shipment delivered to bedabox on dec 14 and dec 28,
i pay for service and shipping fee USD 87.65 on jan 13, then bedabox give me my shipment is on the way via USPS Express Mail International with tracking number EC201286438US.
till now the shipments not moving in Florida. i still waiting.
on Feb 08 i have ship again my package to bedabox,
bedabox lock my account for no reason, he take my item and money, and he give me fake tracking number for my first shipment. and locked my account when my packages has arrived at bedabox.
i just want clarified from bedabox about this.

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ComplaintsBoard
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7:59 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

BedaBox Not received my refund / no reply to my emails

I Sipped two laptops with Bedabox service from USA to Sri Lanka via DHL eCommerce. Both packages were lost. for the 1st package since I didn't put insurance I only got USD 100 as a refund. So I lost 300 USD there. For the 2nd one since I insured it Bedabox already got the USD 500 from the insurance company. But sadly now they are not replying to any of my email. I am asking them to please refund my money as it is hard earn money. Really disappoint about there services.

If Bedabox CEO Jan Bednar seen this complaint please react on this and let me get my refund. Thanks.

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ComplaintsBoard
R
2:20 am EDT

BedaBox Beware!

I don't understand what is going on and why my items are not delivered yet. I have placed my order with BedaBox about three months ago and purchased two products.
I'm shopping online for ages and it never took so long to deliver!
Wanted to get some information about my order, but they did not reply and it seems like the provided phone number is invalid, because I can't reach anyone from BedaBox by phone either!
Don't know what to think, but seems like this is a scam company. Beware!

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surya abadi
, ID
Feb 08, 2017 8:10 pm EST
Verified customer This comment was posted by a verified customer. Learn more

i sign up account at bedabox forwading company on dec, 2 2016. account number US16SA0024.
and i have 2 shipment delivered to bedabox on dec 14 and dec 28,
i pay for service and shipping fee USD 87.65 on jan 13, then bedabox give me my shipment is on the way via USPS Express Mail International with tracking number EC201286438US.
till now the shipments not moving in Florida. i still waiting.
on Feb 08 i have ship again my package to bedabox,
bedabox lock my account for no reason, he take my item and money, and he give me fake tracking number for my first shipment. and locked my account when my packages has arrived at bedabox.
i just want clarified from bedabox about this.

Is BedaBox legit?

Our verdict: Complaints Board's thorough examination reveals BedaBox as a legitimate entity with notable strengths. Despite a 16% resolution rate on customer complaints, which invites a closer look, BedaBox stands out for its commitment to quality and security. Clients considering BedaBox should delve into its customer service record to gauge compatibility with their expectations.

BedaBox earns 91% level of Trustworthiness

Perfect Trust Endorsement: BedaBox achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for BedaBox. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of BedaBox's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Bedabox.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Bedabox.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

BedaBox as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for BedaBox have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Bedabox.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While BedaBox has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 16% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Multiple low-rated websites are found on the same server. There could be such as technical issues or poor website optimization. To determine if the websites are part of a scam, it's important to review them and look for signs of fraudulent activity.
  • Bedabox.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The bedabox.com may offer a niche product or service that is only of interest to a smaller audience.
  • BedaBox protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
T
2:06 pm EDT

BedaBox The process of delivery was frustrating

I ordered some items from USA shops, but these sellers didn’t send orders to my country. I found the website www.bedabox.com. The total sum for their services was really large, but the delivery took over a month. The customer services didn’t communicate within this month. I just waited and hoped to get something from them. It was really unpleasant and nervous for me to wait. Don’t advisable company.

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ComplaintsBoard
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3:57 am EDT

BedaBox They didn't deliver order within 3 weeks

I won’t use the website www.bedabox.com because I wasted too much money and time. I bought some items from one of US shops and choose the website in order to get these items. I paid for their services, but the seller told that the delivery would take 2-4 days, but after 3 weeks I still heard some fake promises. Unprofessional, slow and not recommended company. So, share this info.

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4:22 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
BedaBox has left an official reply on this complaint.

BedaBox They take order and payments and stop to communicate with you

I shipped some stuff through the website www.bedabox.com. It was real scam and waste of money. They simply took my order and asked to provide payment. After that I haven’t heard from them. Total rip off and the company is really bad, so don’t use it and post comments about it. Avoid it or you will lose money and time. As well as it would be really useful, if other people post their comments about it.

Read full review of BedaBox and 3 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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surya abadi
, ID
Feb 08, 2017 8:15 pm EST
Verified customer This comment was posted by a verified customer. Learn more

i sign up account at bedabox forwading company on dec, 2 2016. account number US16SA0024.
and i have 2 shipment delivered to bedabox on dec 14 and dec 28,
i pay for service and shipping fee USD 87.65 on jan 13, then bedabox give me my shipment is on the way via USPS Express Mail International with tracking number EC201286438US.
till now the shipments not moving in Florida. i still waiting.
on Feb 08 i have ship again my package to bedabox,
bedabox lock my account for no reason, he take my item and money, and he give me fake tracking number for my first shipment. and locked my account when my packages has arrived at bedabox.
i just want clarified from bedabox about this.

B
B
berburik
, MY
Jan 26, 2016 8:35 pm EST

agree.. Dont ever used bedabox.. They scammer.. Like boxhop.Com.. They take my money and give fake tracking number.. ... Separated this... They are real scammer.. Don ever used bedabox

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R
R
reeax (switzerland)
, CH
Apr 17, 2015 5:36 am EDT

Now this is a false and untruthful statement coming from "lavast" .. I started using BedaBox recently (april 2015), and they have an extremely responsive and friendly support. No issues whatsoever.

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Phone number

+1 (855) 542-5457

Website

bedabox.com

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