Government Vacation Rewards review: Points being returned

This has to be one of the worst vacation clubs to ever join! I had to cancel my trip due to not feeling safe traveling during a worldwide pandemic. I canceled my trip due to having underlining health conditions. I did it in a timely manner giving gvr more than enough time to restore my reward points, first off when I canceled my trip the guy had a serious attitude and was very rude, he also tried on several occasions to force me into rescheduling which I was unable to do based on the current status of the pandemic situation, anyway I canceled in march! To date, I am unable to speak to anyone regarding this matter, whenever I call i'm on the phone for long periods of time and the phone just hangs up.. Don't ever waste your money with this organization, clearly they don't care about members! It's now june 10, 2020, and i'm still waiting to hear from someone. Very shady business practices.