Government Vacation Rewards review: I cannot even figure the site out because every time I go on there to look for something, it shows nothing

I signed up for this in May and was told by Lance that I could go anywhere for approximately $99-399 for a full week. Also that the membership cost was $1600. I put down $199 and pay $125 per month for 12 months but whenever I went to try to see about going on a vacation somewhere, the site tells me that they have nothing. I want to cancel this and if possible get a refund because I have not used it nor will I ever be able to. Another thing that concerns me is that we are in a pandemic and I don't know how long it is going to last and if I will ever be able to enjoy a vacation again.