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I had an appointment to see the surgeon on July 26, so I needed a wheelchair accessible van to get there. I had to subscribe to this service in the amount of $29.99 which I was told would be funded if I unsubscribed within 30-days.
The service was terrible, so I requested a refund of $29.99 which I have not yet received. I was told it would take 10-15 business days.
I would not recommend this service to my worse enemy.
Please look into this matter for me.
Thank you.
Lorraine DeJesus
Country of complaint: United States
Do Not use this company, it is total scam. It is impossible to use to schedule ONE ride, you must sign up for an entire package with costs $245.00, then you are told "no Worries" you have 7 days to cancel so you will not have to pay for the $245.00 package. When you attempt to cancel, they will tell you that you have exceeded the time limit to cancel! Obviously they are operating on a different time other than EASTERN STANDARD TIME> Get the word out so that this company cannot SCAM others.