Goda Perfume review: Horrible service, awful smell
I feel like this is a scam. I was curious so I placed an order on October 3 and was charged $34.00 By October 22, I had heard nothing after the initial order confirmation. I emailed the company to cancel, since it hadn’t shipped, and my email was returned due to high volume. Eventually someone responded on Oct. 26 and said that since my order had shipped they couldn’t cancel but could offer me a 30% refund - I thought this meant on the original order. Then on October 29, I received a second charge for $29! That email said “subscription.” I still hadn’t even received the first order!
Trying to contact this company is a joke. I get return emails that they can’t respond due to high volume. I’ve filed complaints with PayPal, and they’ve cancelled my “subscription” payments so I won’t be charged again, but that’s still $63 down the drain.
I finally received my original order on October 31 and the smell gave me a headache as soon as I unwrapped the box. I never even opened the bottle - it was that pungent. I’ve emailed asking for return and refund instructions, but of course I haven’t heard back yet.
Claimed loss: $63
Desired outcome: Refund for return, cancellation of subscription
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