Global Credential Evaluators
Reviews and Complaints

I submitted my evaluation to your institution on March 4 and did not receive any response. When I followed up, I was informed that a document was missing. I submitted the missing document on March 24. After waiting 20 business days, I reached out again and was told the processing time was actually 15 business days. Later, I was informed it would take 20–25 business days.

It has now been 30 business days since I submitted the missing document, and I still have not received any update. When I contacted your office by email, I was told the evaluator would be informed that my case is urgent. However, I fail to understand what "urgent" means when I’ve already been waiting over two months.

At this point, the lack of communication and delays are deeply concerning and beginning to feel suspicious. I would appreciate a prompt and clear update on the status of my evaluation. This for my education.

I needed the evaluation for employment. On the 08/25 I paid for a 5 day rush service: 215$ in total. On the same day 08/25 they requested a translation for my degree, I sent it on Friday 08/26 at 10am and I sent an email asking for confirmation that they had received the documentation. On Monday 08/29 I sent another email with the same request to their two email addresses, and I called the company and they told me that the status should be updated that same day. On Tuesday, I called again and unfortunately I had to pay for another company that did it perfectly in 24h. When I told them that they said “It was my choice” (not really if i paid for a rush service…) but that I was right and the status should’ve been updated right away. A few hours later the status was updated to documents received (they never replied to my emails). Today thursday 09/01 I am still waiting for the report.

I have asked for evaluation report for 3 business days rush service and paid amount on 8th November 2018. I want to submit the report to employer by 14th November 2018. However, on company site I am still finding payment not received though my credit card says payment is done. No acknowledgement receipt no reply from the company.
At least let me know whether evaluation will be done or not

I have ordered a rush 5 days service for my brother, I paid with my credit card right under the application submission. however, after 4 days, the account still shows not paid, despite my credit card already showed a charge days ago. No one have ever trying to contact me which severely waste my time and add frustrations.

I have been calling their service for two weeks, the women who picked up the phone was actually trying to be helpful. but whenever there is a guy who picked up the phone (two times) all he said is he need someone else to answer my question and will call me back. but he never called back.

this kind of working attitude is extremely irresponsible. and it result our application into delay and frustrations.

I am an administrator is higher education institution, we require our students to do evaluation all the time. however, I will never suggest this service to any of our applicants anymore.

I order comprehensive evaluation for gradate admission, I paid $ 200 for 1 day service but no sign of evaluation. Its been 2 business days. They say they evaluator working on m case will get in touch with me but no one has. I already called them thrice but no one gets back to me to resolve my issue.

Horrible horrible horrible people. Unprofessional.
Don't ever use them for anything!

GCE is a virus that should be avoided by all.
My transcript from Africa was sent to them, but to my surprise, I was later told that they can't process my transcript because my university sent a certificate that belongs to another school from my school..i.e, just like alledging university of Texas for sending a transcript belonging to University of Maryland from university of Texas with the stamp and signature of university o Texas on it.
My transcript has been evaluated earlier by another body before my intending college sent it to GCE.
GCE has made me cry and made my dreams to be shattered due to their mismanagement.
I personally regret using them .

Not only is the service pretty unprofessional, their attitude is rude and they like to humiliate people.

I used their service and when I received their report, guess what happened...

The report is so lousy and the work looks like no more than 1 hour was spent on it ...
Several course I took are 3 credits courses but GCE just randomly assigned those courses 0 credits. I called them and they explained that's because those courses are for "personal enlightenment" and "should not count towards courses. I asked them to show my their company policy or any valid explanation and they said I am wasting their time.

Even worse... I have taken courses that weigh 3.5 and 0.5 credits. GCE assigned the 0.5 credit courses 1 credit and they explained that "they rounded it up" and did so "for my benefits". But for the 3.5 credits courses, GCE rounded it down and assigned 3 credits and explained "that's also for my benefits."

Should evaluation be based on facts?

And I asked them for the explanation and they said I am wasting their time.
This institution should not be recommended to anyone.

I found Global Credential Evaluators Online and contacted them with questions about evaluations from Universities n Ghana. They sad they had evaluated tons of transcripts from there. I paid 160 dollars and sent my transcript. GPA was drastically reduced, courses were unknown to them even though they are business subjects.
Terrible terrible company.
I called to check on why my Bachelor's degree had been reduced to nothing ... their response: " Because you didn't add your advanced level results from high school".
I was shocked because I had asked what material they needed me to supply before evaluation and they had told me college transcripts. Sadly by the time I had my high school transcript arrive it was too late according to Global Credential Evaluators .
DON'T USE THIS COMPANY. YOU WILL REGRET IT. THEY ARE A FRAUDULENT COMPANY. CON ARTISTS...

They tookk my non - refundable fee and after 30 days of no response they told me they were missing documents and that they had e - mail me asking for them, i never received any e - mails and the paper work was complete. They couldn't show any e - mails sent to me. I needed the evaluation to get my teaching license and now i am running out of time and opportunities due to their neglicence.
Horrible customer service. Michael ringer doesn't asnwer e - mails.
Stay away dont waste your valuable time and money.
Scam.

Dear all,
I hate to tell you that I did not do a proper research before sending the university transcripts to GCE - A HUGE MISTAKE on my part! In fact, I did not see any reviews of this company, and went on the assumption that they were the NACES members, and thus, trustworthy. To make my story short: I am applying for a PhD program in the US (I live and work in the US). I have 2 Bachelor's degrees and a Master Degree from a well known very old and very competitive West European University - spent 8 years in school total (my bachelor's were done practically concurrently). Guess what - not only did they make numerous typos - even in the University name as well as in the subject names (and I had a beautifully done certified translation - all nice and clear for anyone to read ), but they also seriously under-evaluated my education degree, specifically level and workload. Took them 4 weeks for this even though I paid for the rush services, but I ate it. Credits went from 3 to 1 for many courses including the advanced/honor level ones, and non-credit for some other courses, grades went from 3.95 to 3.1, and to add to the insult, their evaluation did not even look professional - it was on a cheap thin paper that came from a cheap ink jet printer with faded colors and no mentioning of how the education system works in my country. I figured they never even bothered to the check the university website to see the requirements and offerings, subjects and titles. A bunch of lazy, and dishonest people! The person kept me on hold for 15 minutes, then somehow conveniently disconnected, I tried probably 10 more times at different time of the day to catch them live on the phone, finally on the second day got connected to the same person, he put me on hold again - right away - I did not even had a chance to say anything..finally after 12 minutes, he came back and without even asking what my issues was, just told me to send them an email and gave the email address from the website, well.. I sent numerous emails - NEVER EVER got a single reply back. Such a waste of money and time, hard to believe that they still exist in this economy. I blame myself for not coming to the board to check on them, I would have never sent them my money or my paperwork. BAD BAD BAD COMPANY - STAY AWAY - BE AWARE - RUN AS FAR AS YOU CAN - DO NOT PAY THEM A $ - NOT WORTH A SINGLE$ OR ANY OF YOUR TIME!
I learned my lesson the hard way, stupid me! :-((

Stay away from this disfunctional family run business! They do wrong evaluations and do not reply to emails. When accosted with the truth, they make false statements and later apologize, but stand by their wrong evaluations. The family is made up of Michael Ringer, Jean ringer, Rhonda Ringer and a host of Ringer grand kids. BE WARNED!