Global Automotive of Miami
Reviews and Complaints

I have been trying to get a simple answer for over an hour. I want to know if i can return the item, if so how do i start the return. I got sent to a site that requests upfront credit card information and payment. I purchased the item through ebay auto on 08/29/2024. the order# is 872611. due to health issued i was not able to work on the car until my grandson came to visit over the Christmas holiday. Once we got the tank down and apart that I found we had the wrong part. in order to complete the job while I had help I had to purchase the part from a local source. I just want a simple answer and only get the runaround.

Item number:[protected]

I bought this item from you on Feb. 22, 2023 after I was given your assurance in an 'email' that they would in fact fit my 2005 3.7 ST Durango. My mechanic told me yesterday while he was in the process of replacing them these were 'entirely wrong' for my vehicle! I was forced to purchase new ones! Because I knew it would be awhile before I was able to have them installed I asked you to confirm they would fit well in advance and it's obvious you 'lied'! I paid $79.92 for these O2 sensors and I want the money refunded or I'll pursue a complaint with both Ebay and on all your reviews. Order date:Feb 22, 2023

Order total:US $79.92

Order number:[protected]/Set of 4 Denso Oxygen O2 Sensor for 01-18 Dodge Durango 3.6L 3.7L 4.7L 5.7L 6.4L

US $74.95

Sold by:

global-automotive

Again, I was reassured 'twice' by Global-Automotive 'before' I bought these O2 sensors they would 'absolutely' fit my vehicle (2005 3.7 ST Durango) and was informed this week 'they did not fit! Fraud is what this is.

I order a fuel pump from
then I started having a problem with it so
I e-mail about the warranty so they send me a from to fill out I did that then
I send it back to them USPS they clam they never got it
now they have block me from there site
I send E-Bay an e-mail about them but never here anything from them
I have found out from other post that they do this all The time
They have many complaint on line

They refuse to warranty my fuel pump, it supposed to have 10 years warranty, I bought the fuel pump in march 2020 and it went out inJuly 2020, I contacted them and they sent me the paperwork to be filled, so I did but I couldn't find the bill where I paid the shop that installed the fuel pump on the car, so I didn't feel that I needed to bother the shop people with another receipt, but I sent them the name of the shop and phone number, . So they denied to replaced the pump on warranty, and they sent me paperwork saying if I want my pump back I have to pay for shipping, or they keep it and after 45 days they will dispose of it. I will contact the installing shop to see if they provide me with another receipt. I paid 15.00 dollars on the post office to send the pump to them and I have been without a car for a good while.

I would give this company 0 stars if I could. I ordered a fuel pump from this company through ebay and it was not for my car as advertised. I contacted the company by email and was told I could return the product for a refund. After I returned the product to them I was told there would be a 20% restocking fee. This was not disclosed in the email, nor in the listing. They received the returned product a week ago and they still have not issued a refund. I emailed them again and have not received a response regarding my money. Stay away from this company unless you enjoy being ripped off!

The company sells crap fuel pumps. A month after installed it failed. They ask you to send product back for warranty at your own cost of course. Even the usps tracking states the package was delivered they claim they do not have it. These people are crooks selling crap. The do not stand behind their products and warranty. Do not do business with them. These are crooks. Do not be fooled by their volume of sales. It is just because they sell chinese crap cheap.

Cheap, junk, misleading ads, bought a part off ebay that was advertised as lifetime warranty. I put the part on myself as I do my own mechanic work. Part lasted about 2 weeks cheap plastic junk fell apart in my hand when I took it off after contacting the company they sent me out copy of their warranty that said to provide them a copy of the bill where a dealership or professional shop installed the parts... Funny how they forgot to mention that in their ads... After explaining to them I do my own work they never would respond to me no exchanges or refunds... Just check their b.B. B rating it is a big fat f... I wouldn't swap nickles with this company ever again. Had to get pay pal to step in and investigate before I got my money back. And that was because they took it out of his account he didn't do it willing.

Purchased what was supposed to be a genuine ac delco electric fuel pump from their ebay store, under their user name: global-automotive. Cost was not inexpensive, but was a good deal for an ac delco brand part - probably right about what the part would wholesale for.

I am aware that there are a lot of very cheap, poorly made generic parts out there, so at the time I made payment, I left a note for the seller, asking that they not send a generic part; I only wanted the advertised and pictured genuine ac delco branded part.

When the part arrived, as soon as I opened the box, I knew I had been scammed. They sent a generic, poorly made chinese pump with the aftermarket brand and part numbers sanded off of the side of the module. The box it came it was an ac delco box, but the part number didn't even match what I had purchased - it was simply a used box that they obtained from a service garage after installation - they simply stockpile the empty boxes, and then put a generic chinese pump inside and ship it out.

I am not the first to be victimized by this company.in fact, if I had done some research before I made the purchase, I would have never done so - I doubt they sell any legitimate brand name parts. This is beyond simple bait and switch - the extent to which this company does this is downright felonious.

Buyer beware - you will not get what you paid for. You may not ever even get your money back. It is not worth the risk to deal with this company.

I, too, ordered a fuel pump from this shady outfit and, of course, the pump was defective. I sent it back as they suggested. Two months went by without any response from them. Finally they send me papers, claiming that I ruined the pump with contaminated fuel. When I responded with proof that they were, in fact, lying, I never had a response again. Now I am out the money and I have no pump! Beware of this place... Do a google search on them and see for yourself!

I bought oxygen sensor and was defective. Sent them email right a way after finding out defective part. Received response after about couple of months. They asked for details about vehicle and code. Sent them. Did not response another month. Then again asked for vehicle details (same thing). Sent them again. Did not reply another month. Then after 6 months they said we only have 30 day warranty
Then I sent them the first email details and date. So for never got back to me. Looks like it is rip off.

Claims: example of one of many frauds
Practiced by global automotive miami

Global automotive miami sells auto parts via listings on e bay.
Global automotive miami automobile parts listed on e bay are advertised as new with warranty. The auto parts sold by global automotive miami may be counterfeit or manufacture rejects. Not all auto parts, world wide, have marked identifications; manufactures number and/or the country where part is made, on the part’s casting. For example; an auto part advertised as ignition control module d1922a is an ignition control module manufactured by ac delco. All automobile parts manufactures have their own part numbers and bar code that identifies one part and no manufacture duplicates another manufacture's bar code or part number. When a part does not have identification on the part’s casing, the only assurance of the part’s identification is on the box the part comes in. Some parts sold by global automotive miami are not shipped to consumer in a manufactures’ box. Example; global automotive miami advertises ignition control module d1922a. The part will not be in an ac delco box when received by consumer. It is not stand practice for a part to be removed from its’ box and/or manufacture’s label not attached to part before supplier sells the part to consumer. A part not in manufacture’s box or manufacture’s bar code and/or part number attached to the part allows for concern that the part is a counterfeit or manufacture’s reject. An original equipment automotive part, the part that was on vehicle when the vehicle was new, has a normal life of years. Some of global automotive miami replacement parts are defective when received by the consumer or have a short life of weeks or months before the part becomes defective. Major automobile parts manufactures have quality control procedures assuring the part meets specification before being shipped to an automobile parts dealer. Major automobile parts manufactures welcome comments on a defective part to keep abreast in improving production procedures. Global automotive miami’s behavior becomes hostile toward a customer that returns a part for warranty replacement. Global automotive miami’s policy on taking care of defective parts returned for warranty replacement may lead a person to believe the part as being a counterfeit or manufacture’s reject and not as global automotive miami e bay listing indicates. A number of nice people with good intentions that purchase automotive parts from global automotive miami complain that the word “warranty” in global automotive miami’s e bay listings is not an honorable “warranty”. Comments from people that have issues with global automotive miami “warranty” procedures and part failures may be viewed on the internet by typing in search box; global automotive miami rip-off and/or global automotive miami scams and/or global automotive warranty. Global automotive miami's “warranty” rules seem to vary and where these unknown variances are meet by the consumer, global automotive miami will claim the part returned for “warranty” was tested by them and found functional. Global automotive miami will not furnish a written signed statement of the part’s condition. All correspondence is via email. When a “warranty” claim part is returned to customer from global automotive miami after their test, the costumer finds the part still does not work. A vigilant person may determine global automotive miami has a mental issue with being forthright. Reports by persons that claim global automotive miami have not returned their part that they sent to global automotive miami for “warranty” may exist due to global automotive miami’s inability to communicate properly. Global automotive miami will email a customer stating their intent and proceed in a different direction without notifying the customer. Many honorable red blooded united states of america citizens enjoy working on there own as well as their friend’s automobile and most of these american mechanics know more about automobiles than henry ford ever dreamed. Global automotive miami’s inability to be straight forward in advertising and not being fair with a “warranty” procedure is not being american. Citizens that purchased defective automobile parts and/or automobile parts that become defective in unreasonable time, have no recourse in being compensated for their loss from global automotive miami’s unauthentic warranty acceptance. The time consumed for one person to take legal action would cost more than the amount of recovery. Without review of global automotive miami's records and contacting customers, the amount due to the defrauded consumers could be estimated in the millions of dollars. American citizens acknowledge corrupt business practices in foreign countries, global automotive miami is in the united states of america where citizens are more comfortable with quality business practices.

My limited experience in auto mechanics began with my first vehicle that I owned, operated and maintained, a 1924 model t ford with full options; electric starter, generator and battery. The time gasoline was 16 cents a gallon. Have owned, operated and maintained several vehicles since and never knew an auto parts supplier as disrespectful to customers as global automotive miami. The path practiced by global automotive miami augments substandard american business practices. American mechanics depend and expect quality automobile parts where parts are advertised as major brand parts. An automobile part listed as o.E. M. (original equipment manufacture) replacement should be a high quality part. Purchasing a part known by the supplier to be defective and/or non reliable, torments the mechanic because the work to repair a failure must be repeated and he may be without transportation for the time a working part is received and installed. To learn that the defective parts’ warranty will not be honored as advertise is added anguish. There are many wondrous feelings in “god bless america”. Pray for the unconscionable with his joy in gimmicks to deceive and his use of language without meaning that he may escape the darkness from below and become a trustworthy individual and rejoice in “god bless america”.

Bought a defective oxygen sensor with 2 month warranty that they refuse to replace or refund after several emails, the last of which demanded I take it to a licensed mechanic, which I told them I did and never heard from them again after several more inquiries. I complained to ebay but it appears they have done nothing and are still giving this company a rating of 98 in spite of several other complaints i've seen on google, the phone listed a few months ago went to a fax. Maybe they have a new one now, or they can be contacted by looking on ebay for automotive electronic parts and using the 'ask a question' feature

Purchased a part from their on line store that was to have a one year warranty, after you get the part and it fails, they tell you that the warranty is no good because you have to have it checked by a certified shop and done by a certified mechanic. It has nothing to do with the fact that they sell cheap parts that fail very prematurely and don't stand behind advertised warranties. I sent the old part back return receipt requested, but they must not have accepted it as I heard nothing.