Candere By Kalyan Jewellers

They are selling non hallmarked gold as hallmarked gold. Once you receive the jewelry and see it is not hallmarked as claimed by customer service, they are refusing to take the jewelry back. There is no customer service. There is no one ever who answers the phone. If they ever respond over whatsapp, they refuse to accept anything. They flat out refuse to take the jewelry back though website says 15 days return period. Run from them. Report them to the govt of india.

Shopping online is a go-to for most people nowadays, especially in the world we live in today. Candere by Kalyan Jewellers (candere.com) is a website that offers quality and authentic jewelry at the comfort of your home. The buying process is simple and straightforward, but I encountered a few technical difficulties during my shopping experience.

Initially, I had some trouble paying with my Canadian credit card. This was a setback as it made the already easy process a bit tedious, but luckily the payment eventually went through. Despite that inconvenience, I did enjoy the actual process of shopping on Candere’s website. I found that the website was easy to navigate, and the pictures and descriptions of the products were accurate and helpful in making my selection.

However, I did encounter another issue when attempting to save my billing address for Canada. The website didn’t allow me to save the postal code with alphabets, which is part of the Canadian postal code. Instead, it required all characters to be numbers only. This could pose a potential problem for future Canadian customers, so I hope the technical team corrects this issue as soon as possible.

Overall, my experience shopping on Candere by Kalyan Jewellers was great, and I would definitely shop there again. Despite the initial setbacks, I was able to find what I was looking for, and the quality of the product was exceptional. I only wish that the Canadian postal code issue gets resolved soon to make the shopping experience smoother for all Canadian customers.

I recently had a frustrating experience with Candere By Kalyan Jewellers and their online store, candere.com. I had ordered a beautiful pair of diamond earrings and was disappointed when they did not arrive on the promised delivery date. What made matters even worse was that I was not given any update or explanation about the delay from the Candere team.

In my efforts to get some answers, I ended up calling them over 10 times pleading for an update on my order. Unfortunately, each time I called, I was given different excuses and empty promises that an email would be sent to me with the status of my order. However, I never received any such email nor was I ever contacted by anyone from Candere to help me with my issue.

To make matters even more frustrating, the promised delivery date had long passed and it had been over 10 days since I had placed my order online. Fed up with the lack of communication, I finally spoke to a manager and requested to cancel the order, only to be told that it would be delivered sometime this week. However, it's been over a week now and still no update has been provided from Candere.

As a customer, I feel completely let down by the lack of regard for my time and money. It seems that once Candere has received payment, they stop replying and don't seem to care about fulfilling their obligations to customers. Hopefully, Candere will improve their communication and customer service in future, so as to avoid other people having to go through similar frustration like I did.

My experience with Candere By Kalyan Jewellers (candere.com) was quite a disappointment. Although I did receive 2 of the 3 products that I ordered, the third one did not match the expected quality standards and I had to put it up for a refund. I got in touch with the customer service representative named Minesh Sharma, who communicated via email and cc'd a few other people, assuring me that the refund process would be initiated by 20-21st May. However, I did not receive any further updates or receipts from anyone except him.

I have been trying to get in touch with both Minesh Sharma and the Candere support team for the past few days, but have not received any response. This is extremely frustrating and it has led me to have serious doubts about the credibility and honesty of this company. In my opinion, such fraudulent practices should not be allowed to function and should be banned by consumer care regulatory authorities.

To sum it up, my experience with Candere By Kalyan Jewellers was extremely disappointing and I would not recommend this online service to anyone. The lack of transparency and poor customer service has made the entire process of purchasing and refunding a complete hassle.

My experience with Candere by Kalyan Jewellers, unfortunately, left a sour taste in my mouth. I was initially attracted to their zero making charge offer and purchased a nosepin, with the promise of delivery within two weeks. As it was intended as a gift, I specifically requested for the delivery to be timely. However, a week later, the quality check was still being processed and I began to grow concerned.

A few days before the expected delivery date, I was shocked to receive a cancellation notice, citing a refusal to honor the offer. Needless to say, I was disappointed and frustrated at the lack of transparency and communication from their customer service team.

It's disheartening to see a brand of such repute take their customers for granted in such a manner. I have a copy of the invoice, order confirmation email, as well as the quality check processed email and chat transcript committing to the delivery date. Despite sharing my experience on Twitter, I am yet to receive a response from their end, which speaks volumes about their commitment to customer service.

In a world where consumer experiences are increasingly important, it's imperative for brands to value their customers and go above and beyond to ensure their satisfaction. In this case, Candere by Kalyan Jewellers has failed to do so, leaving me with a bitter memory of their service.

I am incredibly disappointed with the experience I had at Candere By Kalyan Jewellers (candere.com). After placing an order and realizing it wasn't what I was looking for, I requested a refund. It's been over 45 days since then, and I'm still waiting. I have had to endure countless empty promises and false commitments throughout over 35 email interactions with the customer support team.

What's even more concerning is the complete lack of professionalism demonstrated by the customer support team. It's incredibly disheartening to receive such subpar service and to have no idea if the people I'm corresponding with are even real. My customer support representative was Bhavin, but at this point, I'm not even certain if that's a real person.

I caution anyone considering using Candere to think twice before spending their hard-earned money. The company's lack of accountability and disregard for their customers' time is truly unbelievable. It's not worth the hassle, and there are certainly better options available for your jewelry needs.

I recently had the experience of purchasing jewelry online from Candere By Kalyan Jewellers (candere.com) and I have mixed feelings about my shopping experience. I ordered a gold bracelet on December 26, 2021, and received it on January 5, 2022. However, upon trying it on, we realized that the bracelet was too small for us and wanted to exchange it or return it. We were disappointed to find out that the policy for exchange or return was unfeasible for us, as it could not be done within our required time frame.

Initially, we contacted the Candere team for a return, and they confirmed that it would indeed be possible. However, no action was taken, leaving us confused and frustrated. With the 15-day return period quickly approaching, we raised another query through email, hoping to hear back from the support team. Unfortunately, we received no response.

We reached out through WhatsApp chat, and while they replied to our messages, we found that the communication was not helping to resolve our issue effectively. The customer care number that we tried calling kept getting disconnected, making it even more challenging to reach out for support.

Finally, after much persistence, we managed to speak to someone on the customer care team who assured us that they would arrange for the pick-up of the item and initiate the refund process. However, we are still waiting for the order to be picked up and refund to be processed.

In conclusion, while our experience with Candere started off on a promising note, it soon became evident that their customer support and return policies could be more accommodating. We hope Candere can take note of our experience to enhance their approach to customer satisfaction.

I recently had an experience with Candere by Kalyan Jewellers that left me feeling extremely disappointed and frustrated. I placed an order for a beautiful necklace on November 9th, 2020, but ultimately decided to cancel the purchase on the following day, November 10th, 2020. Despite waiting for 25 days after requesting a refund, I still had not received it. Naturally, I reached out to their customer service department to inquire about the delay.

The customer service representative I spoke with apologized and informed me that my refund had been initiated, but that unfortunately, there was an issue with the payment gateway transaction which caused it to fail. They told me that this was a common issue, but that they were actively working to resolve it. Every time I contacted customer service after that, I received the same response, which left me feeling disheartened.

I couldn't help but feel as if I had been cheated by this company that had the reputation of a reputed seller. I had even read that Kalyan was being accused of selling fake products in the market and that the value of their gold was less than 25%. It was shocking, and no other buyers were showing interest in purchasing their products. It was really shameful of such a big brand to behave in such an untrustworthy way, risking damaging its hard-earned reputation over delays in refund payments.

I would caution anyone considering purchasing jewelry from Candere or Kalyan to exercise caution, as my experience left me feeling that those are fraudulent players who care only about making money and have no regard for customer satisfaction. Ultimately, the delayed refund made it painfully clear that easy money is not worth losing the trust and loyalty of customers.

The experience with Candere By Kalyan Jewellers (candere.com) was quite disappointing. The company seems to follow a process that aims to deceive the customers. Although they may offer appealing schemes, the reality is that they take an excruciatingly long time to deliver the order, leaving very little time for the customers to make changes or opt for a different option.

To add to the frustration, the company seems to deliberately delay the process to get to the next month, where they can offer a new scheme. Unfortunately, the new scheme comes with a lower discount, which means that the customer has to pay more. It's not uncommon for customers to voice their concerns and ask for explanations, but the response from the company's executives is a simple, "sorry, the scheme is not applicable to this month."

In some cases, customers wish to cancel their order due to the dissatisfaction caused by the company's tactics. However, even canceling an order comes with a hefty price of 10% of the order value.

It's disappointing that the company seems to prioritize making a fool of its customers instead of delivering quality products and services. In conclusion, it's best to be cautious when dealing with Candere by Kalyan Jewellers and ensure to read the fine print carefully to avoid falling for their clever tactics.

I recently had an unpleasant experience with Candere By Kalyan Jewellers (candere.com) and I would like to share my thoughts and feedback on this platform. I had ordered an anniversary gift for my wife from the website and the payment was made via paytm gateway. However, after 3 days of making the payment, the amount got fluctuated in their account according to their email response to my query.

As I was worried about the delayed delivery of the gift, I requested to cancel the order. To my surprise, the agent who attended my call started abusing my bank and called it "Ghatiya" which was quite offensive and unprofessional. Furthermore, they demanded a 10% cancellation fee which added to my frustration and anger.

I feel strongly about this experience and want to warn other potential customers who are planning to shop with Kalyan or any other brand associated with Candere. My advice is to stay away from them, as they are just looting people's hard-earned money and treating their customers with disrespect.

In conclusion, I do not recommend Candere By Kalyan Jewellers (candere.com) to anyone and suggest finding a more reliable and trustworthy platform for your jewellery needs.

It's a real shame to hear about the negative experience that this individual had with Candere By Kalyan Jewelers. It sounds like the order has been delayed for over 25 days and has still not been shipped. When they reached out to customer support, they were only able to speak with one agent named Jitesh. Unfortunately, it seems that Jitesh did not provide adequate customer service and even made false promises about when the order would arrive.

It's understandable that this customer is incredibly frustrated with the situation. They have invested their hard-earned money into this purchase and expect to receive their product in a timely manner. The fact that they have been given multiple deadlines for delivery, only to have them all pass without any update or action taken, is unacceptable.

The customer has expressed their intention to escalate the situation legally, which is certainly within their rights. It's clear that they have been let down by this experience and do not plan on giving up until the issue is resolved.

Overall, it's disappointing to see a company like Candere By Kalyan Jewelers fall short in terms of customer service and delivery times. Hopefully, they will learn from this experience and work harder to provide better support to their customers in the future.