CB Retail and Online Shopping Gillette Complaints #2-21

Gillette review: 28 match 3

Charles Hatcho of US

Nov 06, 2026 9:34 am UTC

Featured review

I am writing to formally complain about the quality of the razor blades in the last three 28-packs that I purchased.

Unfortunately, the vast majority of the blades have been blunt straight out of the packet, resulting in poor shaving performance, skin irritation, and significant razor rash. Across these three 28-packs, I would estimate that only two blades provided a clean and comfortable shave as expected. The remaining blades pulled on the hair, caused discomfort, and left my skin irritated.

Based on my experience, I believe there may be a quality control issue affecting these products. The inconsistency in blade sharpness and performance has been very noticeable and is well below the standard I have previously experienced with your brand.

As a long-term customer, I am extremely disappointed with the quality of these recent purchases and would appreciate this matter being investigated. I would also like to know what steps can be taken to resolve this issue.

Desired outcome: replace of products

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