The complaint has been investigated and
resolved to the customer's satisfactionResolved Gillece Services — Refusal to Reimburse for Work Not Done
resolved to the customer's satisfaction
On Thanksgiving day we had a clogged kitchen drain . With company expected within a few hours we decided to give Gillece a try. What the heck... right. The owner is always on TV and Radio stating how he personally guarantees his services... HAAAA. The service tech arrived and after about 30 minutes he could not get the drain unclogged with a snake and said it would be $1, 500 to take out wall to get to the stack. We'll obviously that was ridiculous and told him NO. He charged $180 + dollars for doing nothing. The next day I called a local plumber who came out and within 30 minutes cleaned out the drain and charged $150. I called Gillece to ask for refund due to them doing nothing for $180 and trying to con us into an expensive unnecessary job. They strung us along for over two months and then said they were not going to refund any money. Take my advice. DO not, under any circumstances call GILLECE for any service. They will rip you off and take advantage of any situation.
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a verified customer
They came out 6/28/2011 we had a leak in are t/p vale on are hot water tank so we called them. I was home but I had to leave for work. They told my mother she needed an expansion tank. I want to work and called her she said it cost $1100 I was what she said the guy showed her in a book the tank alone was $900. When I can home I looked it up the tank was only $43.26 price is here (http://www.castlewholesalers.com/AMERICAN-AET-2-Potable-Water-Heater-Expansion-Tank-2-Gal-.html) why can't we do some thing about this