The complaint has been investigated and
resolved to the customer's satisfactionResolved Gillece Plumbing — Poor Service and scam
resolved to the customer's satisfaction
Our toilet backed up Thursday February 4, 2010. We scheduled Gillece to come out the next day but they cancelled because of the weather. We rescheduled for Saturday but again they cancelled. We rescheduled for Tuesday and the technician was over an hour late from the last possible time given to us (they told us between 12-4 PM). The technician did not fix the problem and told us they would be back the next day. No one showed and we called only to be told they were overbooked and we would have to wait another week. I lost it and demanded my $99 deposit back. I was told they would 'get around to it'. I filed a complaint with the Better Business Bureau and found they have a BBB rating of F (lowest possible) and 114 current complaints against them. They are a SCAM and a FRAUD! It cost us almost $100 for them to stand us up four times and not fix anything! Do NOT use them ever!