The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Gibson Truck WorldI think Gibson Truck World is an exceptional dealership!

I own a construction company and we provide trucks for our foremen. For the last 19 years I have purchased those trucks from another Ford Dealer in Orlando. Good prices and no hassle. I stopped by your facility at the recommendation of a friend, and the first thing I noticed was that all of the inventory and I mean ALL, were trucks that looked like new. I never seen a used vehicle dealership whose total inventory was of such high quality. Second, the salesman, Adam, was very familiar with the inventory and easily answered all my questions. I hate to say this but there is a public expectation that car salesmen will lie to you. Adam's friendly demeanor gave me the impression he was an advocate and not the enemy. I felt he was helping me to solve my needs and not just sell me a truck. Third, I fully expected the other shoe to drop when I went to meet with the finance person. That was Jose and the other shoe never dropped. What I mean by that is that usually when buying a car if the salesman hasn't gotten you with the price or the value of your trade-in the responsibility then falls on the finance guy. Jose was polite, friendly and provided a reasonable interest rate. I think Gibson Truck World is an exceptional dealership! The word exceptional popped in my head while I was walking around the dealership. I don't use that description easily. It means: Unusual; not typical. Unusually good; outstanding. An excellent description of my experience at Gibson Truck World. I hope the owner sees this because it is a confirmation that he is doing business the right way, congratulations! I will be back.

Thank you,

- Jim H. Owner of V.P. Cronin Construction

More Gibson Truck World Complaints & Reviews

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.