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Generator Supercenter of Fort Myers Profile

Generator Supercenter of Fort Myers

www.generatorsupercenter.com/southwest-fl

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1.0

Overall reputation rating based on reviews and complaints

Generator Supercenter of Fort Myers earns a 1.0-star rating from 0 reviews and 1 complaints, indicating that most customers are dissatisfied with generator installations and services.

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Generator Supercenter of Fort Myers We bought a generator from Lowe's on 5/15 and Generator Supercenter was supposed to install it by 8/15

We bought a generator from Lowe's on 5/15 and Generator Supercenter was supposed to install it by 8/15. We gave them our HOA paperwork on 5/21 and had to keep reminding them to complete it. They finally gave it back to us on 7/28, 9 weeks later. We had 3 different reps from Generator Supercenter come to our house at different times to figure out how to install it. This caused delays. On 7/24, Grant S., the President of the SWFL location, emailed me saying that the project would take 2-4 weeks longer than originally discussed. We had a pleasant email exchange about the paperwork and installation until 7/30. Since then, he and the company have not responded to my emails sent on 8/19, 8/24, and 9/4. They also haven't returned my phone messages. The permits for Collier County, Florida were not obtained until 8/26 and one for electrical work was not approved because of an 'invalid license,' causing more delays. It was finally approved on 9/4. Today is 9/16 and we still haven't heard anything for over 45 days, which is 30 days past our original date and even past the revised date mentioned on 7/24. It seems like the company got overwhelmed with work from Lowe's. While mistakes happen in business, the lack of communication from them is unacceptable. I wouldn't recommend doing business with this location.

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Generator Supercenter of Fort Myers Reviews and Complaints

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Generator Supercenter of Fort Myers complaints: history and resolution overview

Generator Supercenter of Fort Myers has received 1 complaints on ComplaintsBoard. The first reported case, We bought a generator from Lowe's on 5/15/20 and Generator Supercenter was supposed to install it by 8/15/20, was published on Jun 30, 2023, and the most recent complaint, We bought a generator from Lowe's on 5/15/20 and Generator Supercenter was supposed to install it by 8/15/20, was posted on Jun 30, 2023.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Is Generator Supercenter of Fort Myers Legit?

Generator Supercenter of Fort Myers earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Generator Supercenter of Fort Myers to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Generator Supercenter of Fort Myers is known for their high standards and safety. If you're thinking about dealing with Generator Supercenter of Fort Myers, it's wise to check how they handle complaints.

We found clear and detailed contact information for Generator Supercenter of Fort Myers. The company provides a physical address, 2 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Generator Supercenter of Fort Myers has registered the domain name for generatorsupercenter.com for more than one year, which may indicate stability and longevity.

Generatorsupercenter.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Generatorsupercenter.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Generatorsupercenter.com you are considering visiting, which is associated with Generator Supercenter of Fort Myers, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Generatorsupercenter.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The generatorsupercenter.com may offer a niche product or service that is only of interest to a smaller audience.
  • This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
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