Gem Grace’s earns a 1.0-star rating from 0 reviews and 3 complaints, showing that the majority of bridal customers are dissatisfied with their gowns and service.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Gem Grace: A Dress Worth Waiting For!
I gotta say, I'm really diggin' this dress from Gem Grace. It's like they put a lot of love and care into making it, with all these little details that make it stand out. And let me tell ya, I can't wait to see my little girl wear this on her big day. It's gonna be a real showstopper, I just know it.
The thing that really impressed me about Gem Grace is how easy it was to order from them. I mean, I'm not the most tech-savvy person out there, but even I was able to navigate their website without any trouble. And when I had a question about sizing, their customer service team was super helpful and friendly. It's nice to know that there are still companies out there that care about their customers.
Now, I will say that the shipping took a little longer than I expected. But hey, that's just the way things go sometimes, right? And honestly, it was worth the wait. When the dress finally arrived, I was blown away by how gorgeous it was. My daughter is gonna look like a princess in this thing.
All in all, I would definitely recommend Gem Grace to anyone looking for a beautiful dress for a special occasion. They really know what they're doing, and they care about their customers. So if you're in the market for a dress, give 'em a try. You won't be disappointed!
Gem Grace Review: Disappointing Dress and Poor Customer Service
So, I recently ordered a dress from Gem Grace and I gotta say, I was pretty disappointed with what I received. The dress that came in the mail looked nothing like the one I saw on their website. I was so upset that I decided to send them a message to let them know how unhappy I was with my purchase. But all I got in response was a simple apology and an explanation that photos don't always match the actual product.
After that experience, I decided to do a little research on Gem Grace and found out that they only have a 66% rating with the Better Business Bureau. That was definitely a lesson learned for me.
Overall, I wouldn't recommend Gem Grace to anyone looking for a reliable online dress shop. It's just not worth the risk of getting something that doesn't match the pictures.
Disappointing Experience with Gem Grace: Inaccurate Measurements and Poor Customer Service
I had a really bad experience with Gem Grace. They didn't send me the right measurements for my dress, and when I contacted them about it, they just told me to get it hemmed here in America. It was really frustrating because I had already paid for the dress and was looking forward to wearing it. It seems like they only care about getting your money and shipping out the product, without any regard for the quality or accuracy of what they're sending you.
I would definitely recommend that you shop locally or domestically instead of buying from Gem Grace. The other negative reviews about this place are definitely true. You'll probably end up paying more than you should for a dress that's not even half as good as what you could get elsewhere. It's just not worth the risk.
Overall, I was really disappointed with my experience with Gem Grace. I wish I had done more research before buying from them, but now I know better. Don't make the same mistake I did!
Is Gem Grace Legit?
Gem Grace earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Gemgrace.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Gemgrace.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Gem Grace have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Gem Grace and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Gemgrace.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Gem Grace protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of Gem Grace complaint handling
-
Gem Grace Contacts
-
Gem Grace social media
-
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 11, 2025





Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!