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Garrett Motors complaints 1

2:00 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Garrett Motors repair of my 2015 chevy 3500hd

I had my heater on my def tank repaired under warrenty. then thing started. I get home and my check engine light comes back on. this time they said my heater box was bad. 879.24 dollars latter fixed so I go home and light comes on again. this time it's the knock sensors. 1070.47 latter I pick truck up and go home. on the way light comes on so I stop at auto zone. computer said heater box and knock sensors both bad. dealer said bring it back so I drop it off that evening with auto zone read out on seat. next day they call and said nothing wrong, no check engine light on. take truck home and a few days latter light back on. take it back to garrett motors with light on. reads heater box and knock sensors bad. they call an said they found the problen was a defective fuse for the box and sensors. I spent a total of 1949.71 to find out it's a fuse. they won't give me my money back. said parts were bad. thats bull because no problems until def heater was fixed. as many times as they had it in the shop for check engine light the problen was in fuse. going this way for my money back. do not want to see a lawyer but will seek advise other wise

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Update by Bill Wallen
Mar 05, 2020 10:33 pm EST


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Is Garrett Motors legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Garrett Motors to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Garrett Motors is known for their high standards and safety. If you're thinking about dealing with Garrett Motors, it's wise to check how they handle complaints.

Garrett Motors earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Garrett Motors has claimed the domain name for for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain. has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL. has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Garrett Motors protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Garrett Motors has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.

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Overview of Garrett Motors complaint handling

Garrett Motors reviews first appeared on Complaints Board on Feb 1, 2020. The latest review repair of my 2015 chevy 3500hd was posted on Feb 1, 2020. Garrett Motors has an average consumer rating of 1 stars from 1 reviews. Garrett Motors has resolved 0 complaints.
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    197 N Arizona Blvd, Coolidge, Arizona, 85128, United States
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