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CB GPS and Navigation Garmin Think twice before buying garmin — warranty nightmare experience
Garmin

Garmin review: Think twice before buying garmin — warranty nightmare experience

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4:04 am EDT
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I bought my Garmin watch in Thailand but live in China. After just 2 months, the watch stopped working — and the Garmin shop in China told me the warranty wouldn't be honored there. I had to fly back to Thailand to get a replacement, and after long fights on the phone with customer service, they agreed that the watch was defective and replace it with what seemed an old watch from a shop, no new box or anything, and they even changed the straps to the ones from the old watch that broke. Later, when the new one broke, the Garmin shop in China said repairs were "too expensive" as the watch was from Thailand, and after going back to Thailand, they said it would take "too many days," longer than our week stay. Garmin's customer service has been unhelpful, inflexible, and frustrating from the very start. I regret buying Garmin and don't recommend them.

Recommendation: Do not purchase Garmin!

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  2. Garmin phone numbers
    1800 18 860 019
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    800 886 1072
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    +1 (913) 397-8200
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    United States
    +1 (503) 391-3411
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    USA & International
    +1 (800) 654-3415
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    Canada
    +44 238 052 4000
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    +886 226 429 199
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    +32 26 725 254
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    +45 48 105 000
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    +358 19 311 001
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    +33 155 178 181
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    +47 69 233 630
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    +351 214 447 460
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    +34 932 754 497
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    +46 317 940 000
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    +86 400 819 1899
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    China
    +91 971 666 1666
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    +81 492 679 114
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    +27 112 519 999
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    South Africa
    +82 221 415 855
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    +90 212 243 9343
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    +971 42 291 195
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    1200 E. 151st St., Olathe, Kansas, 66062-3426, United States
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    Sep 29, 2025
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