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Garmin Customer Care Service

Garmin Ltd.

1200 E. 151st St.
United States - 66062-3426

Customer Support Phone Numbers

+1 913 397 8200 8 0
+1 913 397 8282 0 0
Garmin (Europe) Ltd.
Liberty House
Bulls Copse Road
Hounsdown Business Park
Southampton, SO40 9LR, UK
Phone: +44 238 052 4000
Fax: +44 238 052 4004

Garmin (Asia) Corporation

Garmin Complaints & Reviews

Garmin / total lack of care

pj13 on Oct 3, 2017
Bought a satnav from garmin to go away on holiday with my touring van .Two mile away from my destination this took me of a main road up a tenfoot wide road with ten inch speedramps .I scratched the side of my caravan getting out the thing is there was a perfectly a good road we were on so...

Garmin / garmin communicator plugin

Trevor Cushing on Sep 23, 2017
I have a Garmin product, branded as a BMW Motorrad Navigator III. Serial number 3193640527 or I3J004606. This item is not supported by Garmin express which I have for my Garmin Nuvi 2569 LMT-D. I want to update the maps on the Navigator III which I am instructed to do via the Map Update...

Garmin / forerunner 235 watch

Neshan Dias on Sep 10, 2017
The red button on my watch stopped working two weeks before warranty expired. Contacted Garmin via web form to ask how I get my watch fixed on warranty. The site said to give them three days to respond. One month later, have yet to hear from them. Two things: 1. Disappointed by quality of...

Garmin / garmin vivosmart hr + unsecure lock system

georaft on Aug 14, 2017
I bought a new garmin vivosmart hr + I lost it in the sea few weeks ago while windsurfing I thought it was my fault but I was suprised by the fact that when I tried another newly bought vivosmart the lock on system was totally unsecure it went off very easily unless the main activitie...

Garmin / nüvi 55 lm european city navigator doesn't work and garmin doesn't fix or reimburse me

Afonso Sartorio on Jul 17, 2017
I've bought the City Navigator Europe map to upload to my nüvi 55 LM on July 8th 2017. But I could not upload it even after chatting for a long time with Garmin services representatives Zahrah and Lynn on the web. Zahrah has instructed me to buy a micro SD memory card, which I did (16Mb) but I...

Garmin / unable to get their support to help me

Alanna Dreussi on Jul 7, 2017
I purchased a Fenix 5s at the end of April. I have had nothing but problems with. Getting someone from Garmin to help me has been a terrible experience. It can take them up to a week to respond. My watch stopped connecting with my phone. I made them aware of this situation multiple time...

Garmin / 770 dezl

tlatjllc on May 20, 2017
Rip off alert garmin support technicians ripping off customers for money for fraudulent repairs to personal computers My garmin was not updating, I contacted customer support, customer support had a tech call me back "steven kz01075" he told me for $70 dollars he could fix my computer, I...

Garmin / garmin connect/forerunner 50

chucklenn on May 16, 2017
For a number of years I have used a Forerunner 50, an Ant stick and Garmin Connect to track my cycle training. I recently started my spring training and recorded the ride on the Forerunner. I came home and attempted to download the data to Garmin Connect. Garmin Connect appears to be no...

Garmin / update maps

Les209 on Oct 24, 2016
I googled Garmin to find it's website to download current maps. When I clicked on the link, it said to call an 888 # to get assistance. I called the number and it was answered by a woman with a heavy Indian accent, making it difficult to understand her. After many requests by me to repeat...

Garmin / garmin gpsmap 6008 chartplotter

kevinleary on Jul 22, 2016
Bought this unit brand new and had it professionally installed. Initially it worked nicely, but after I arrived on the Irish west coast the unit began to freeze and loose satellites. The unit was shipped with outdated or defective software and the GARMIN support staff, in a most...

Garmin / garmin express

Reviewer20057 on Sep 4, 2015
I think that garmin express has changed the format of my garmin.img files into unix files somehow I spoke to Garmin support and overtime I contact support they give me a different person as yet my problem is not resolved so far I have been asked to download the maps again at a cost of £30.00...

Garmin Nuvi 2597 LMT / Poor software and hardware

garminsucks on Mar 8, 2015
The Garmin Express software gives you the option to continuously run Garmin Express in the task bar. If you disable the option, Garmin Express still continuously runs in Windows, though it does not show up in the taskbar. There is no reason anyone would need to continuously run their GPS...

Gps Garmin Nuvi 2595 Lmt / arnaque pour vol

votkaor on Jan 20, 2015
J'ai commandé, sur le site www.gpsfrance.net, un gps pour le prix de 99 euro avec ma mastercard, mais mon compte banquaire a été débité de 114, 16 euro. Mais voila je n'ai jamais reçu le GPS et je ne sais pas comment faire pour récupérer mon...

Eleoem/garmin / does not deliver product after payment

Donald Rourke on Nov 7, 2014
ordered Garmin 3210 GPSMAP on line. Bank transfered $447.80 to Bank of China Hebi Branch 10/21/14 Product did not arrive, contacted them they tried to extort more money claiming a 60% tariff. Then, no more communication and no product. Fraud Donald Rourke 205 9809455 drourke@atlanticvideocorp.com

Garmin GPS / loss of service

earth2hal on Sep 20, 2013
I purchased a garmin gps 1490lmt with lifetime traffic and map update service. 23 months into my purchase the speaker failed and now makes incomprehesible buzzes. A software reboot did nothing. Garmin offered $120 toward the purchase of any list price replacement unit costing at least $240...

Garmin nuvi 2595LMT / gps sucks

Gami-NO on May 31, 2013
1. Poor charging: Garmin tech suggested taking the unit home every night to charge. Are they nuts? 2. No route optimization: great voice command software – but pissy programing. You are driving to point A and you want to find coffee on the way. You can “start new route” which...

Garmin Nuvi 1450lmt / out of order after 14 months only

ninakuru on Apr 28, 2013
The Garmin nuvi 1450 started to shut itself off only after 14 months of purchase. Although I tried everything that the support centre suggested, nothing has changed . I will buy a new GPS which is not Garmin.

Garmin gtx 327 / never received my item

Package on Jan 10, 2013
After they cashed my payment by Western Union, i received no further response about my orderv #2012112719191412 or update # 1584 and i send numerous messages using their website but no answer and no item.

Garmin / no help with problem

Sandyz on Oct 23, 2012
I bought a Garmin Nuvi 1450 in April, 2011; I also bought the official Garmin case. It worked fine, even on our most recent trip until suddenly it didn't. The touch screen stopped working, and we realized the screen was cracked. The device had never left our car and was not dropped. I...

Garmin 260W / faulty hardware and software

Micro Ship on Oct 7, 2012
Garmin continues to make and sell units that have insufficient memory to hold maps. They also have failed to allow the addition of secondary memory, in this case, an SD card. to store map updates. In addition to the hardware design flaws, the updater software does not allow the user to...

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