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I purchased some decor pillows and was wanting to return them. When I took them back they told me they could not return them because the price tag was removed although the other tags were still attached. I was not aware the price tag had to be attached being that I bought 3 and one did not have a price tag. No where on the receipt is specific about decor pillows or any where In the store does it have a return policy for decor pillows. This was my first time purchasing pillows from garden ridge. I would really like my refund. Is there any way you can help me get my money back?
My email is [protected]@hotmail.com
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My husband and I purchased 4 flower pots for our new patio on 4/17/12. We just filled them with dirt and plants, and notice the pots won't hold up right, the base is all bent. I found my receipt and headed up to garden ridge, The girl at the register went to the back to talk to manger, she came back and said my manager said there's nothing they can do, they will bend a little and your receipt expired on 4/4/12. All I wanted to do is exchange them and pay more. I'm very upset at the customer service there and don't think I can shop there anymore unless I'm taken care of which I don't think that will happen. I'll just have to tell everybody I know about the poor customer service i got. I work in retail and I can tell you we take care of our customers. Happy customers bring you more customers.
D.Barry
dardeem@aol.com