Future Steel Buildings
Reviews and Complaints

I informed them of my desire for a 10 by 20 storage shed. They consistently confirmed that the recommended building was permissible in my locality. After agreeing to the terms, they pressed for immediate delivery, stating I would incur a storage fee if I did not accept it at once. It was only after the shed was delivered and weeks had passed that I received the blueprints for a permit, and that was upon my request. My application was rejected by the city, which informed me that such a structure is not permitted in residential zones in Windsor, Ontario, Canada. Trusting the salesperson, I began erecting the building while awaiting the permit, which was delayed due to the pandemic. Now, the city is ordering me to dismantle it. I had prepared an 11 by 21 concrete foundation, which the city approved for use under a different shed style. My attempts to resolve the issue through numerous calls were met with evasion; they would not provide contact details for their manager and often failed to return my calls. Eventually, they conceded that they were wrong about the building's compliance. They also neglected to follow their protocol of sending the drawings first for permit application before dispatching the building. Their rationale is that they cannot sell a building if it doesn't meet the zoning requirements of the buyer's area. Despite acknowledging their errors, they refuse to accept responsibility or offer any refund. They suggested I sell the shed on a local marketplace. When threatened with negative reviews, complaints to the ComplaintsBoard.com, and legal action, the sales representative was dismissive, stating they would not compensate me. Consequently, I am at a financial loss of $4068.00.

Kyle Spellman and Moe Arthur

Lied to me, tricked me and scammed me. Can't wait to see these feaudsters go under.

After 1.5 months and a lot of calls e mails to PayPal, I won my case and received my $ back. Hopefully this company has been booted off the platform.

So far,

Opened dispute with PayPal,

Filed complaint with attorney generals office in my state

Filed a complaint with the FBI at Ic3.gov

We are looking to form a Class Action in Ontario- Yes aware of inter-provincial and USA losses however we need to file in the Superior Court under the Rules of Civil Procedure RSO 1992 to get class action certified

We have retained all the damaged classic cars and trucks along with destroyed parts and tools

By all means contact us via messenger to this page https://www.facebook.com/FutureSteelBuildingsFail/

My daughter purchased a 17 x 22 building with 1 door in 2020. They shipped everything but the door hardware to hang the door. When I called they said the 4 hinges and the door lock would cost $411.00 plus freight. They mis lead you and over charge for parts. They also shorted bolts to finish putting together the building.

Hi purchased a future steel building 50x35 privately that was produced in 2009. My husband decided he would like to expand his he building to 50x50. I called future Steel for a quote for the expansion. I was told that I would need to pay $1350.00 for a reassessment of the building for upgrade to code as well as engineered drawings for the new 50x50. The quote came back for over $12, 000.00 for parts just to bring the existing (non built building up to code) what code was not specified) I checked with the municipality permit engineer and was informed that for agricultural storage, The building did not need to meet code. I called future steel and informed them that I did not need these upgrades. I was told by the building consultant that the building was not safe building to put up. As you can see it needs major upgrades. I asked for a refund . I was told that “unfortunately that’s not possible”an engineer was hired to review an old building (2009)for your new site I am sorry with the results but the deposit is non- refundable as per signed agreement. So knowing that it was for farm storage the building consultant tried to sell me $12, 000 for an unspecified code that does not apply to farm buildings. I have asked for the 50x50 engineered drawings that I paid for. I doubt that they will ever arrive as they were deemed (as necessary) which is very ambiguous) I will have a local contractor add another 15 feet to the unconstructed building. I was told he can get the same steel as used by future steel, it is local, cheaper and I will not have to pay shipping. Instead of selling me the parts needed for an expansion, they have charged me for an engineering assessment( a list of parts) that are not needed for farm storage. So Instead of selling me costly additional parts they have ripped me off for $1350.00 and lost a repeat customer. I have reported this deception to BBB and I will not have any future dealings with future steel. It is unfortunate. I like their buildings and have no issues with the 1st building we purchased.It is so unfortunate that their salesmen lack credibility and do not share ideals of the owner”be straight with you customers, no one wants to be cheated”. I am so glad I didn’t spend the extra $12, 000. I wonder if the owner is aware that his building consultant does not share his ideals. “ be proud of your people, they are the most important part of a business, and understand each customers needs” I am sure that if those are truly his vision he would be mortified with the tactics of his current building consultant. With the advent of social media they I think will be the downfall of this business.

FSB - A disaster from the start. My son wanted a shop for doing mechanical work Against our advice he ordered from Future Steel.. It was a large building and required an expensive concrete floor. The panels arrived (shipped from Ontario to Alberta). Brochure says it can be erected with with just a few friends on a weekend. VERY WRONG! Had to hire a picker truck for lifting the panels. During transport the panels had flattened and would not fit together properly. Got the first two ribs together and then the building started looking like a camel. Had to hire a contractor and his crew to finish. Upon completion and with the first rain and now always, it leaks and water runs all over the floor. Throwing good money after bad, spent money for a company to spray something around the bottom to stop the leaks. Didn't work. Now for the 2nd time he has to hire a scissor lift to fix the upper back wall that has been pushed in beyond the cap by a strong wind. Better than $50, 000 spent on this. Was an expensive lesson for our son. We had encouraged a stick built. Would have been insulated and far, far cheaper in the long run. Do not buy! Guess the one good thing is the floor.

I will also add that we did not receive a building and had notified them that we cancelled the contract. We requested a refund. Of course we found out they weren't going to do that. I even went toe to toe with their lawyer, Mr. Navarette. Even if your case differs and you did receive a building, it's still worth fighting them with complaints. Try in your state, and if I were you, I'd probably file a complaint with Ontario as well. You can do all of this online. My personal opinion, I don't think Future Buildings likes to get these government offices sniffing their trail. You may not ever see a full refund like we did, but I was losing hope too. It's worth the shot.

I was able to fight them by myself with no lawyer through my state's consumer protection office. I put definite time into it. I also started to file a complaint with Ontario's consumer protection, but I didn't need that one! My state consumer agent determined they need to give every dime of our money back! Future Buildings paid us everything back despite what their crap contract says. They are deceptive and also high pressure sales. They were not legally able to originally call us cold like that because we just requested a brochure on their website. We did not call them first or make first contact. Therefore, it was illegal and they lost. You could try with your state consumer protection also for whatever it's worth in your unique case. Could also file a complaint with Ontario online.