- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
Replied
In March my husband and I entered into contract with Fulton Homes to build a home in Gilbert Arizona where the construction delivery date
In March my husband and I entered into contract with Fulton Homes to build a home in Gilbert Arizona where the construction delivery date was estimated some time between September and January . We subsequently put our $4,000 earnest money down to begin progress on the home. On June 12th my husband received orders to report for duty in Washington DC for his next military deployment. On Monday June 15th we were advised he needed to report for duty no later than August 3rd. After receiving this notice we contacted the builder and asked for a contract cancellation form and advised of the nature of the required return of our deposit under *** section 532 protecting us from losses due to military relocation orders. Instead of compliance with this regulation, the sales agent sent a cancellation form indicating we "changed our mind, no refund". I responded to the email that we would not be signing anything of that nature as we are entitled to our deposit back. The sales agent has indicated that they will not be providing any refund and that our military deployment status will not be recognized.
The complaint has been investigated and resolved to the customer’s satisfaction.
On July 1, 2020 a check was cut to the buyers for a refund in the amount of $3500.00 and the check was cashed on July 8, 2020.
At this time we ask that this complaint be closed without prejudice.
Is Fulton Homes legit?
Fulton Homes earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Fulton Homes. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Fulton Homes resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
A long registered date for fultonhomes.com can be seen as a positive aspect for Fulton Homes as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Fulton Homes's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Fultonhomes.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Fultonhomes.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Fulton Homes.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the fultonhomes.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- Fultonhomes.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The fultonhomes.com may offer a niche product or service that is only of interest to a smaller audience.
- Fulton Homes protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Fulton Homes
One of the most significant advantages of working with Fulton Homes is their extensive experience and knowledge of the industry. With a focus on being environmentally conscious and energy-efficient, Fulton Homes uses only the best and most sustainable materials to build their homes. The company also offers numerous customization options for homebuyers, ensuring that each house is unique and personalized to the specific needs and tastes of the family.
Fulton Homes takes great pride in their customer service. Their team of experts works closely with clients, guiding them through the entire process from selecting a property to the final inspection. Their hands-on approach and personalized attention to detail ensure that all their clients are satisfied with their new home.
The company has a wide variety of homes styles to choose from, from single-family houses to townhomes, catering to every type of family and lifestyle. Their homes are not only affordable but also offer unmatched build quality and design, resulting in a stunning and functional living space for homeowners.
In conclusion, Fulton Homes is a top-notch and trustworthy home builder that has consistently delivered quality homes to families for over four decades. Their commitment to sustainable materials, customization options, excellent customer service, and affordable prices make them an ideal choice for anyone looking to purchase a new home.
Overview of Fulton Homes complaint handling
-
Fulton Homes contacts
-
Fulton Homes phone numbers+1 (480) 753-6789+1 (480) 753-6789Click up if you have successfully reached Fulton Homes by calling +1 (480) 753-6789 phone number 0 0 users reported that they have successfully reached Fulton Homes by calling +1 (480) 753-6789 phone number Click down if you have UNsuccessfully reached Fulton Homes by calling +1 (480) 753-6789 phone number 0 0 users reported that they have UNsuccessfully reached Fulton Homes by calling +1 (480) 753-6789 phone number+1 (602) 689-2534+1 (602) 689-2534Click up if you have successfully reached Fulton Homes by calling +1 (602) 689-2534 phone number 0 0 users reported that they have successfully reached Fulton Homes by calling +1 (602) 689-2534 phone number Click down if you have UNsuccessfully reached Fulton Homes by calling +1 (602) 689-2534 phone number 0 0 users reported that they have UNsuccessfully reached Fulton Homes by calling +1 (602) 689-2534 phone numberListing Agent
-
Fulton Homes emailsinfo@fultonhomes.com95%Confidence score: 95%Support
-
Fulton Homes address9140 S Kyrene Rd Ste 202, Tempe, Arizona, 85284-2929, United States
-
Fulton Homes social media
1Dream Home
16 reviews
eLogHomes
3 reviews
Abrazo Homes
1 review
Elite Home Warranty
9 reviews
Superior Homebuyers
15 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!