fuboTV

Calling for support is useless. They tell you to open a support ticket and then hang up. Poor customer service.

I thought fubo would be much better than directv and other than price I was wrong. The help system isn’t useful and if I have to call them every time I have a question that I can’t find in help, then it might just become too much of a hassle. I use this on my iPad 90% of the time.

Here’s what is frustrating:

1) there is no way to delete a recording schedule without opening the schedule and deleting each future recording. What a pain. I’m not sure the schedule is gone but maybe only the future events it currently displayed. On directv you select the schedule, delete it and it’s gone. I don’t have to select every individual event it’ll record. How hard can this be on ios? A slide to the left or right and select delete.

2) I thought about transitioning my parents from directv to this but I’m not sure they’d make it with the interface. The directv guide interface is great but this interface on appleTV for them might be so confusing they’d give up. If they tried to delete a scheduled recording they’ve never figure it out.

They need to beef up the interface. Needing to select 20-30 episodes to possibly delete a recording schedule is too much.

This is actually stealing money from customers. Simply everything is bad. I was looking for an streaming app to see the playoffs games and I found this app by accident. I noticed it has trial so I said let’s give it a shot. First the app (on phone and TV) os super slow and everything happens with long delay. Then I was trying to watch the game but when I was clicking on the game it was showing another game! At first I thought it’s a net issue or something but after multiple times trying noticed that it is like this… I was like it shows the correct name but showing different game! After all this dissatisfaction experience I tried to cancel my trial so I can move on with my life. I went through the account to cancel my trial and it was like you going around and around. It was not let me to cancel my account and I was keep going to different directions to do that. I spent about 30 minutes to cancel my account and I wasn’t able to that. I used the chat, app on TV and every place that I could go. I ended up email them and asked them to do that for me. Funny part was I got charged for an arm and legs even after because of the time of the cancellation. I got charged for $98 just for a month. Trust me don’t waste your time and money. It’s not worth it at ALL!