The complaint has been investigated and
resolved to the customer's satisfactionResolved Freightcenter.com — dishonesty
resolved to the customer's satisfaction
When contacted by the review board they said I was never a customer. When I provided documentation the review site reposted my complaint. I lost $900 for the shipping, and about $3000 worth of product. I cuation everyone, this company is dishonest, and you may very well get your shipment destroyed.
Review posted by Ken Sullivan on 9/1/2010 2:50:00 PM Rating: 0 stars out of 5
Subject: Destroyed 95% of shipment
Review: I tried to get insurance and was jerked around with a website procedure they demanded I use as it gets them completely off the hook. The game is scandalous; they tell you to ensure the paperwork FROM THEM is used when the items are picked up. The truck driver works for a different company and says “I’ve got all the paperwork filled out just sign here” which costs you approximately 30% more. The person loading my cages has no idea of this and signs the paperwork the truck driver has. When they delivered my cages it was obvious they hot them HARD with a fork lift. They were so badly screwed up I salvaged 2 of 15. I consider it a total loss. And of course the paperwork was not filled out on the website for insurance so I was screwed. I really recommend you NOT use Frieghtcenter.com I wasted $900. TOTAL RIP OFF!!! Ken