SUBMIT A COMPLAINT

Freedom Popsim cards

1
R Jul 22, 2019

Freedom pop Management team

Subject: - $321 has been deducted from my account even I have not used service for a second.

I am Rupesh Kumar, I have ordered 3 SIMs from Freedom pop, for free trial, I have not received the SIMs however $321 have been deducted from my account even the SIMs were not used or activated. this is frustrating, and I am not ready to pay $321 for nothing.

I have opened two incidents: -
1) 190715-000218
2) 190715-000017
However, my query was not resolved, I want to terminate my services and $321 should be refunded.

Also, please let me know if I need to further escalate this issue, as I am not ready to pay $321 for nothing.

Also, please me know if any other information needed from my end on this.

Rupesh Kumar
Mo: - [protected]
Login ID/Email address: - [protected]@gmail.com

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