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truck repair service
I am the fleet manager for Canadian Linen Ottawa Ontario Canada. I sent my truck there late december 2019 for a battery going dead overnight. It was diagnosed needing a fuel pump (?) They needed to order a test tool to varify the fuel pump issue. It was a battery draw I wanted repaired. After about 20 hour of diagnostics they said the no start problem was repaired. A $4000.00 bill was presented to me with a note stating that the truck was repaired. I paid the bill, went into the yard and the truck was dead. They said they could give me a boos, but the truck was not starting. That was the middle of February. They kept it for 2 more weeks telling me I needed a flex pipe for the exhaust. I told them to fix the no start problem. They wanted to continue charging me for a repair that was paid for already. After that I was told the truckwas repaired. I picked it up in the afternoon late February, and needed to boost it the next morning. In the meantime they send another ivoice for diagnostics and a PO# request. They cancelled the bill and my truck will not start today. I sent it for a no start, paid $4000.00, and now need to bost it every morning. The quality of service and staff was beyond terrible. I have been in the industry for many years as manager and technician. After a few phone calls that I had to make to the service advisors and the service manager my trust was lost.The service manager told me it needed to be plugged in. I spent al that money for that kind of answer?
Francis Canada Truck Center Reviews and Complaints
Francis Canada Truck Center’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of commercial vehicle buyers are dissatisfied with their purchases.
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Overview of Francis Canada Truck Center complaint handling
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Francis Canada Truck Center Contacts
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Francis Canada Truck Center phone numbersClick up if you have successfully reached Francis Canada Truck Center by calling +1 (613) 683-1141 phone number 0 0 users reported that they have successfully reached Francis Canada Truck Center by calling +1 (613) 683-1141 phone number Click down if you have unsuccessfully reached Francis Canada Truck Center by calling +1 (613) 683-1141 phone number 0 0 users reported that they have UNsuccessfully reached Francis Canada Truck Center by calling +1 (613) 683-1141 phone number
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Francis Canada Truck Center address3818 Russell Rd, Ottawa, Ontario, K1G3N2, Canada
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 22, 2025
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