Foschinimanager at foschini pavilion

P Sep 16, 2019

Hi

I went to Foschini Pavilion on Saturday to buy my Ponds face products. They have a special. Buy 3 products, with the cheapest one being free. I took two eye creams and a day face cream. The price on the eye cream was R 59.99 each. The cashier scanned the eye creams and then called the manager who informed me that the price of the eye creams were actually R199.99 each. The manager then informed me that she cannot give me the eye cream at the price that is on the box and if she does give me the eye cream at R59.99 she will then proceed to take the money off the staff's salary to compensate for the shortfall. I told the manager that it was immoral for her to punish her staff member and that I would rather pay full price at another store. I did not buy my face products from Foshini Pavilion and will not be visiting that store anytime soon. Really disappointed and upset with you guys.

Regards
Param Achary ([protected]@grindrodbank.co.za)

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.