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ForwardMe

www.forwardme.com

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5.0

Overall reputation rating based on reviews and complaints

ForwardMe earns a 5.0-star rating from 0 reviews and 1 complaints, indicating that most international shoppers are exceptionally satisfied with package forwarding service.

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Latest Reviews and Complaints

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10:29 am UTC
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Reply from ComplaintsBoard

ForwardMe Courier did not return package as requested

have had several issues with Forwardme over the last few months. Their support always disappoints.

This time I was assured that an incorrect package will be sent back to the merchant. I was told thrice, that it was sent back with contradicting information, only to see that it was never sent back at all as the tracking shows usps is still waiting for it for a whole week!

These people are useless, and this is the worst freight forwarding company ever!

Please note that I will be laying a dispute with my bank since you guys don't respond and most likely stole the package

Claimed loss: Returned package

Desired outcome: Refund the amount I paid for it.

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Update by Saabirah Mohamed
Aug 15, 2024 1:28 am UTC

Hi there, this has been resolved. How do I edit my complaint?

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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ForwardMe Reviews and Complaints

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ForwardMe complaints: history and resolution overview

ForwardMe has received 1 complaints on ComplaintsBoard. The first reported case, Courier did not return package as requested, was published on Aug 12, 2024, and the most recent complaint, Courier did not return package as requested, was posted on Aug 12, 2024.

Out of all reported cases, 1 complaints (100%) have been marked as resolved, while 0 complaints (0%) remain unresolved. The most recent resolved complaint, Courier did not return package as requested, provides additional insight into how customer issues have been handled.

Customer feedback spans multiple years and reflects a range of user experiences. Reviewing complaint history and resolution outcomes may help users better understand the company’s track record and make more informed decisions.

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Is ForwardMe Legit?

ForwardMe earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: ForwardMe stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights ForwardMe's reputation as a trustworthy leader in their field. Customers can rely on ForwardMe's services, assured they're dealing with a highly reputable and fully legitimate company.

ForwardMe resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

Forwardme.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Forwardme.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

ForwardMe as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for ForwardMe have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Forwardme.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from ForwardMe.

However ComplaintsBoard has detected that:

  • The website belonging to ForwardMe has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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  4. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 02, 2026