ForwardMe’s earns a 5.0-star rating from 0 reviews and 1 complaints, showing that the majority of international shoppers are exceptionally satisfied with package forwarding service.
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Reply from ComplaintsBoard
Courier did not return package as requested
have had several issues with Forwardme over the last few months. Their support always disappoints.
This time I was assured that an incorrect package will be sent back to the merchant. I was told thrice, that it was sent back with contradicting information, only to see that it was never sent back at all as the tracking shows usps is still waiting for it for a whole week!
These people are useless, and this is the worst freight forwarding company ever!
Please note that I will be laying a dispute with my bank since you guys don't respond and most likely stole the package
Claimed loss: Returned package
Desired outcome: Refund the amount I paid for it.
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Hi there, this has been resolved. How do I edit my complaint?
The complaint has been investigated and resolved to the customer’s satisfaction.
Is ForwardMe Legit?
ForwardMe earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
ForwardMe resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Forwardme.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Forwardme.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
ForwardMe as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for ForwardMe have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Forwardme.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from ForwardMe.
However ComplaintsBoard has detected that:
- The website belonging to ForwardMe has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Overview of ForwardMe complaint handling
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ForwardMe Contacts
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ForwardMe emailssupport@forwardme.com99%Confidence score: 99%Supportpartnership@forwardme.com75%Confidence score: 75%
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ForwardMe social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025
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