Flash Discount review: Taking unauthorised payments from my account. ( 1 comment)

On 5th July 2025 I ordered a kitchen knife costing £30.99 and paid for it using a joint credit card. It arrived about a month later and, though not as sharp as promised, it does the job, no better and no worse than other household brands.

I thought that was the end of the story until today, one year later, when I was filing our Credit Card Statements and spotted a recurring charge that I had assumed was my husbands and he had assumed was mine. On closer inspection, the day after we were, correctly, charged £30.99 on 5th July 2025, we were, incorrectly, charged £12.64 followed by £8.99 on the 5th of every month since i.e. a loss of £129.51. It turns out we were enrolled in the Flash Discount VIP Club at a charge of £8.99 per month, for a year, and today is the first we'd heard of it.

We have raised the issue with Flash Discount directly and through Trustpilot and had no response, apart from an automated one on Trustpilot that all complainants receive.