The complaint has been investigated and
resolved to the customer's satisfactionResolved Fax.com and Faxmicro.com — Services do not work and no one answers their phone
resolved to the customer's satisfaction
The efax service company does not work. Apparently faxmicro.com was purchased by fax.com but there was no notice or bulletin that this take over transaction was taking place. I have not been receiving any faxes in the past 5 business day which is negatively effecting my work and business. I have called each company for the past 5 days and no one ever picks up the phone. I have been calling every hour on the hour and no answer at all. DO NOT USE THIS COMPANY- no service, no help. They are simply collecting a monthly fee from me with not providing any service at all.