Fandango Media review: ​1 star – system error cost me $127 total and ruined the night ​.

​​1 star – System error cost me $127 total and ruined the night
​I attempted to book tickets online for Practical Magic 2 at the Sierra Vista Mall theater in Clovis, CA for Sunday, Sept 13 at 8:00 PM and paid $53.50. Without my knowledge, Fandango’s website redirected my selection to a theater over two hours away in Folsom, CA.
​When I arrived at my local theater, I was told my tickets were invalid for that location and that Fandango would not issue a refund. I was forced to buy a second set of tickets on the spot for an additional $73.50. Instead of enjoying the movie, I spent the entire evening stressed about paying double for Fandango's system glitch. Customer support needs to fix this bug and refund my original $53.50 purchase immediately.
​I attempted to book tickets online for Practical Magic 2 at the Sierra Vista Mall theater in Clovis, CA for Sunday, Sept 13 at 8:00 PM (Confirmation #4160221877739) and paid $53.50. Without my knowledge, Fandango’s website redirected my selection to a theater over two hours away in Folsom, CA.
​When I arrived at my local theater, I was told my tickets were invalid for that location and that Fandango would not issue a refund. I was forced to buy a second set of tickets on the spot for an additional $73.50. Instead of enjoying the movie, I spent the entire evening stressed about paying double for Fandango's system glitch. Customer support needs to fix this bug and refund my original $53.50 purchase immediately.