EyeInform
reviews and complaints

I gotta say, EyeInform is the real deal! I was on the hunt for some new glasses and stumbled upon their website. I found a pair of OGA frames that I really liked at a local optical store, but the price was just too steep for my budget. That's when I saw the same frames on EyeInform for a much more reasonable price. I was a bit hesitant to order online, but I decided to take the plunge.

Let me tell you, I was not disappointed. EyeInform kept me in the loop throughout the entire purchasing process. They sent me a confirmation of my order and even provided me with a tracking number so I could keep an eye on my package. One week later, my glasses arrived and they were in perfect condition. They were packed so well and even came with the original hard case and all the accessories that the manufacturer ships.

I am so happy with my purchase that I am already planning on ordering a second pair next week. I would definitely recommend EyeInform to anyone looking for quality eyewear at an affordable price. They have won me over as a customer for life!

I'm from Vancouver and I was on the hunt for a new pair of Etnia frames. I've never ordered glasses online before, so I had a few questions that I needed answers to. Luckily, Maria was there to help me out. She was super helpful and answered all of my questions in a timely manner.

After chatting with Maria, I decided to check out the Etnia website to see if they had any new frames that I might be interested in. Lo and behold, I found a pair of 2021 frames that caught my eye. Unfortunately, they weren't available on the Eyeinform website yet. So, I reached out to Maria and asked if they could get them in stock.

The next day, I received an email from Maria letting me know that the frames were now available on their site. I was thrilled! I immediately placed my order and eagerly awaited their arrival.

When my glasses finally arrived, I was ecstatic. They were in perfect condition and looked even better than I had imagined. Plus, I saved almost $100 compared to what my optometrist was charging for the same frames.

Overall, I had a great experience with Eyeinform. Maria was incredibly helpful and made the whole process a breeze. I would definitely recommend this site to anyone looking for quality glasses at an affordable price.

My experience with EyeInform was absolutely amazing! I was looking for a new pair of glasses but the prices at my local optician were just too high. I found a frame that fit my face perfectly, but with good lenses and coatings, the total cost was around $700. That's when I decided to give EyeInform a try.

I ordered the same frame from EyeInform and was pleasantly surprised to find that the lenses were comparable to the ones I would have gotten from my local optician. The only difference was that EyeInform used Essilor lenses instead of Nikon lenses. And the best part? My total bill, including shipping, was only $320!

I have to admit, I was a little nervous about ordering glasses online. I thought maybe the quality wouldn't be as good or that the glasses wouldn't be genuine. But I was wrong! The glasses arrived on time and were 100% genuine.

Overall, I am extremely happy with my experience with EyeInform. The prices are unbeatable and the quality is top-notch. I would definitely recommend EyeInform to anyone looking for a new pair of glasses.

I was a bit hesitant about purchasing from EyeInform, but I decided to reach out to them to inquire about their low prices. I was pleasantly surprised to learn that they order directly from the frame manufacturers, which allows them to keep their costs down compared to other retailers.

After hearing this, I decided to take the plunge and order a pair of Giorgio Armani frames. I received regular email updates about my order and was thrilled to receive my frames just two weeks later.

When I opened the package, I was impressed with the attention to detail. Not only did I receive a proof of authenticity slip, but I also received a beautiful case to store my new frames in.

Overall, I am extremely satisfied with my experience with EyeInform. Their customer service was top-notch and they were always quick to respond to my inquiries. I would definitely recommend them to anyone in the market for new frames.

Thanks EyeInform for a great experience!

EyeInform is a great place to get your glasses from. I had a really good experience with them. I was looking for a specific pair of glasses (ProDesign) that I really liked, but I couldn't find them anywhere. I was starting to feel a little bit out of fashion, but then I found EyeInform. I had to do a little bit of detective work to find them, but it was worth it.

The people at EyeInform were really nice to me. We had some back and forth about what I was looking for, and they were very patient with me. They even helped me with some shipping delays that were caused by the covid pandemic. I was really happy with the way they communicated with me.

When my glasses finally arrived, I was so excited. They were just what I was looking for. I was really impressed with the quality of the frames and the lenses. They were exactly what I wanted.

Overall, I would definitely recommend EyeInform to anyone who is looking for a good place to get their glasses from. The people there are really nice, and they will help you find exactly what you are looking for. They also do a great job with shipping, so you don't have to worry about anything getting damaged in transit. If you are looking for a good place to get your glasses from, then EyeInform is definitely the place to go.

EyeInform is the best! We absolutely love it! The prices are so much cheaper than the big name brands you find at your local eye glass store. Plus, they have a way bigger selection of frames to choose from. We don't even bother shopping for frames at our local store anymore. We've been buying all of our frames from EyeInform and we couldn't be happier.

The best part is that our insurance covers the eyewear as an out-of-network cost. So, we're still able to save money even though we're not buying from our local store. My daughters and I all bought the same beautiful pair of Etnia frames and we've received so many compliments on them. We loved them so much that we ended up buying a total of 4 frames in just a 3-month period!

The service at EyeInform is amazing. Maria is so helpful and keeps us informed of the status of our orders. We never have to worry about anything because she takes care of everything for us. We're so grateful that we found EyeInform and we'll definitely be buying all of our frames from them in the future. Thank you EyeInform for being so awesome!

So, I had to get new glasses because my Westie puppies thought they were toys and broke them. I really liked the Lightec frame style that I had, but I couldn't find them anywhere. I checked with the optical store in Seattle where I originally bought them, and they said they didn't have them anymore. I even checked locally in Austin, TX where I am now, but no luck.

That's when I decided to check online and found EyeInform. They had the exact Lightec frame style that I wanted and said they could ship them right away. I was a little hesitant at first because I had never ordered glasses online before, but the price was good and I really wanted those frames.

I placed my order and within about a week, my new glasses arrived. I was so happy to have my favorite frames back! The ordering process was easy and the shipping was fast. I would definitely order from EyeInform again if I need new glasses in the future.

Overall, I had a great experience with EyeInform. They had the frames I wanted when no one else did, and the ordering process was simple. I would recommend them to anyone looking for a reliable online glasses retailer.

I was looking for a new pair of glasses and knew exactly what style and model I wanted. However, the prices I was quoted locally in the U.S. were just too high for my budget. That's when I stumbled upon EyeInform, a Canadian-based online retailer that offered the frames I wanted at a much more affordable price. At first, I was hesitant to order from a company outside of the U.S., but I decided to take a chance and I'm so glad I did!

The quality of service I received from EyeInform was top-notch from start to finish. As soon as I placed my order, I received a confirmation email with all the details of my purchase. The frames arrived in a timely manner and were packaged securely to ensure they arrived in perfect condition. When I took the frames to my optometrist to have the lenses put in, there were no issues whatsoever. The frames fit perfectly and looked great!

One thing that really stood out to me was the follow-up from EyeInform after my purchase. They wanted to make sure that I was completely satisfied with my order and that everything went smoothly. This level of customer service is rare these days and it really made me feel valued as a customer.

The best part? The price I paid for the frames was significantly lower than what I was quoted locally. I saved over $100 by ordering from EyeInform! I would highly recommend this site to anyone looking for quality eyewear at an affordable price. The entire experience was fantastic and I will definitely be a repeat customer in the future.

I had a bit of a mishap with my old glasses frame and was in desperate need of a replacement. I tried to order a new one from a US-based company, but after waiting for three months and only receiving delay status updates, I had to cancel my order. That's when I stumbled upon Eyeinform, a company based in Canada. At first, I was a bit skeptical about ordering from a company outside of the US, but after reading through their positive reviews, I decided to take a chance and order my favorite frame from them.

I eagerly awaited my new glasses frame, checking UPS tracking every day. It took almost a month to arrive here in Texas, but I figured that was to be expected with an international order. Finally, I received my package in the mail yesterday and was thrilled to find that my new glasses frame was in perfect condition.

I carefully followed the instructions for re-assembling my old glasses lenses onto the new frame, and to my relief, they fit perfectly. I couldn't be happier with my purchase from Eyeinform, and the reasonable price was just the cherry on top.

Overall, I highly recommend Eyeinform for anyone in need of a new glasses frame. While the shipping may take a bit longer for international orders, the quality of their products and their excellent customer service make it well worth the wait.

So, I was looking for some eyeglass frames that I saw in a store in Edmonds, WA. But, the price was just too high for me, it was $436 US! So, I started searching online for a better deal. And, I found Eyeinform.com! They had the same frames for only $228 CAD! I was a little worried about ordering from another country, but Eyeinform was super helpful and their service was spot on. They always answered my emails on the same day or the next morning. And, they had quality trackable shipping for only $18.95. It did take a few weeks to get my frames, but it was totally worth the wait. I got exactly what I wanted!

I took my frames to my local optician to have the lenses put in, and my insurance covered the cost. I even got reimbursed for some of the cost of the frames! But, even without the reimbursement, the Eyeinform price was way below retail. If you're looking for a great place to order online from, Eyeinform is it!

Oh, and I almost forgot to mention, the package did have to go through Customs. But, it only took about a week to clear and get to my house. So, no big deal!