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CB Residential Rentals Extra Space Storage Complaints #82-101
Extra Space Storage

Extra Space Storage review: $20.00 over charged me

M
Author of the review
5:18 pm UTC

I rent a storage unit at extra space storage in Lakewood. I spoke to Michelle a few days ago & asked if it would be ok to pay on friday when i got paid? She said its ok. No worries. She also said just so i know that i wouldn't be able to access entrance to my unit until i paid the full amount 97.00. I did but they charged my card 107.00 instead of 87.00. My bill is $87.00. My credit card was charged $107.00 and now currently saying the bill is changed to $99 for November. Its not fair to keep over charging me. Please have someone from corporate. Call me. Please [protected]

Thanks,
Ms. Olona

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    2795 East Cottonwood Parkway, Suite 400, Salt Lake City, Utah, 84121, United States
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Extra Space Storage Category
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