Extended Stay America — false ads and faulty kitchen appliances

My wife stayed there during the 4th of July 2019. They advertised a swimming pool and does not have one. The continental breakfast was coffee and oatmeal. The cleaning staff was not allowed to give you clean towels you had to go downstairs where the towels you were turning in were counted. The refrigerator did not have a light and the microwave was in such poor condition my wife was afraid to use it. Under no condition should anyone stay there.