Expert Electronics
Expert Electronics Customer Service Phone, Email, Contacts

Expert Electronics
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Expert Electronics reviews 1

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Expert Electronics They consistently go the extra mile for me whenever I visit

They consistently go the extra mile for me whenever I visit. I am always compelled to return.

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Expert Electronics complaints 2

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Expert Electronics I purchased an aftermarket subwoofer/amplifier from said business on 04/23/22 and had it installed

I purchased an aftermarket subwoofer/amplifier from said business on 04/23/22 and had it installed. Unfortunately, soon after the installation, I started experiencing electrical issues with my vehicle. Despite multiple attempts to resolve the problem with the business, no solution was found. Frustrated, I decided to take my vehicle to the dealer where I originally purchased it. The dealer was able to identify the issue and informed me that the amplifier had been installed incorrectly by the stereo company. This incorrect installation had caused damage to certain sensors and resulted in a system short circuit. I have obtained written documentation from the dealer detailing the cause and effect of the problem. However, when I reached out to the company, they refused to accept any responsibility for the issue. Given the evidence I have, I believe it is only fair for the company to compensate me for the cost of rectifying the damage they caused.

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Expert Electronics I dropped off my 2019 Nissan Altima at a car audio installation place called "Exspert Electronics" on Friday (4/16)

I dropped off my 2019 Nissan Altima at a car audio installation place called "Exspert Electronics" on Friday (4/16). I wanted them to install a full car stereo system with a car alarm. The next day, I called the owner to check on the status of my car. During the phone call, he mentioned some issues. Around 12pm, I took an Uber from Rockford, Illinois, East Side to Exspert Electronics to address these issues. While I was there, the owner assured me that he would at least get the subwoofers working and also install a rear back-up camera. He said the car would be ready by 2pm, but I would have to come back for the remaining work in sections. This was a problem for me because their policy is supposed to be first come, first served, and I had been there first thing Friday morning when they opened to ensure I would be prioritized.

At around 1:15pm, I received a phone call informing me that my car was ready. When I arrived, I went inside to get the keys and then went back outside. That's when I noticed several problems. Firstly, there were opened boxes scattered all over the inside of the car, as if they had been thrown back in a rush. Secondly, the subwoofers were not properly installed, and I had to go back inside twice to have the owner correct them. It's worth noting that the owner tried to blame the amp for the issue, even though I had purchased the amp brand new from another audio installation place in Beloit, Wisconsin.

Furthermore, I discovered that the left speaker was not working properly once I left the shop. It seemed as though it hadn't been connected properly. When I called the owner to complain, he told me he would fix it on Monday, which made me furious. I expressed my dissatisfaction, stating that this was not what I paid for. He then told me to come back at 5pm, but by that time it was already 3pm. During the two-hour period, I encountered several issues, such as having to reposition the door panel wiring and trying to fix the gaps where the wiring had been installed, which ruined my day and caused unnecessary back-and-forth travel for a service that cost me $700.

I want to make it clear that this complaint is not directed towards the workers at Exspert Electronics, but rather towards the owner for rushing them and prioritizing other paying customers over me. I am requesting a refund of $400 out of the $700 I paid due to the poor installation, the mess left in my car, the need to readjust the wiring inside the door panels and car frames, the improper installation of the left subwoofer (which resulted in additional trips), and the overall poor quality of service. I have attached the receipt as proof of purchase. Copies of this complaint have also been sent to the, Credit Union 1, and The Consumer Finance and Protection Bureau. Thank you for your assistance and time.

Christopher ***
Christopher ***
P.O. Box 2
Rockford, Illinois, 61105

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Is Expert Electronics legit?

Our verdict: Complaints Board rates Expert Electronics highly, signaling it as a legitimate option for users seeking reliable services. Despite this endorsement, the 0% resolution rate for complaints about Expert Electronics raises questions. Diligently reviewing Expert Electronics's client feedback and resolution practices is recommended for those considering Expert Electronics's services, ensuring a comprehensive understanding of its legitimacy and commitment to customer satisfaction.

Expert Electronics earns 88% level of Trustworthiness

Excellent Trust Notice: Expert Electronics near-perfect at 88% trust. Use with confidence, maintaining usual caution.

Expert Electronics has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of Expert Electronics's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services. has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL. has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
  • has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The may offer a niche product or service that is only of interest to a smaller audience.
  • Expert Electronics protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

About Expert Electronics

Expert Electronics is a reputable company that specializes in providing a wide range of electronic solutions. With their extensive expertise and experience, they offer top-notch services to meet the diverse needs of their clients. From electronic repairs and installations to customized solutions, Expert Electronics ensures high-quality workmanship and customer satisfaction. Their team of skilled professionals is dedicated to delivering reliable and efficient services, making them a trusted choice in the industry. Whether you require assistance with residential or commercial electronic projects, Expert Electronics is your go-to partner for all your electronic needs. Visit their website,, to learn more about their services and how they can assist you.

Expert Electronics Customer Reviews Overview

Expert Electronics is a reputable online retailer that specializes in providing a wide range of high-quality electronic products. With an extensive selection of items available on their website, they have garnered numerous positive reviews from satisfied customers.

One of the standout features of Expert Electronics is their commitment to offering top-notch customer service. Many reviewers have praised the company for their prompt and helpful responses to inquiries, ensuring a smooth and hassle-free shopping experience. Additionally, their knowledgeable and friendly staff are always ready to assist customers in finding the perfect product to meet their needs.

Another aspect that sets Expert Electronics apart is their competitive pricing. Customers have consistently mentioned that the company offers competitive prices on their products, making it an attractive option for those looking to get the best value for their money. Furthermore, Expert Electronics frequently runs special promotions and discounts, allowing customers to save even more on their purchases.

The quality of the products offered by Expert Electronics has also received high praise from reviewers. Customers have expressed satisfaction with the durability and performance of the electronic devices they have purchased from the company. This speaks to Expert Electronics' commitment to providing only top-quality products from trusted brands.

Furthermore, Expert Electronics' user-friendly website has been commended by many reviewers. The website is easy to navigate, making it simple for customers to find the products they are looking for. Additionally, the checkout process is quick and secure, ensuring a seamless online shopping experience.

In conclusion, Expert Electronics has garnered positive reviews for their exceptional customer service, competitive pricing, high-quality products, and user-friendly website. With their commitment to customer satisfaction, it is no wonder that they have become a trusted online retailer in the electronics industry.

Overview of Expert Electronics complaint handling

Expert Electronics reviews first appeared on Complaints Board on Oct 19, 2023. The latest review They consistently go the extra mile for me whenever I visit was posted on Oct 21, 2023. Expert Electronics has an average consumer rating of 1 stars from 3 reviews. Expert Electronics has resolved 0 complaints.
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  1. Expert Electronics contacts

  2. Expert Electronics phone numbers
    +1 (414) 372-4556
    +1 (414) 372-4556
    Click up if you have successfully reached Expert Electronics by calling +1 (414) 372-4556 phone number 0 0 users reported that they have successfully reached Expert Electronics by calling +1 (414) 372-4556 phone number Click up if you have UNsuccessfully reached Expert Electronics by calling +1 (414) 372-4556 phone number 0 0 users reported that they have UNsuccessfully reached Expert Electronics by calling +1 (414) 372-4556 phone number
  3. Expert Electronics headquarters
    9924 N 2nd St, Machesney Park, Illinois, 61115-1620, United States
  4. Expert Electronics social media
Expert Electronics Category
Expert Electronics is related to the Computer Hardware category.

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