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Experian Information Solutions Customer Service

0
Complaints102
Pending0
Resolved0

Experian Information Solutions, Inc.

475 Anton Blvd
Costa Mesa
California
United States - 92626

Customer Support Phone Numbers

+1 714 830 7000(Head Office) 2 4
+1 224 698 5600(Office In Schaumburg, IL) 0 1
+1 866 751 1323(Data Breach Support) 0 1
+1 800 854 7201(Technical Support) 0 1
+1 800 478 0650(Business Data Reporting) 0 1
+1 888 243 6951(Credit Services) 4 3
+353 18 469 100(Ireland HQ) 0 0
+44 203 042 4200(United Kingdom) 0 0
+44 115 941 0888(Operational HQ, UK) 0 0
+55 113 373 7272(Brazil) 0 0
+353 18 469 150(Ireland HQ) 0 0
+44 203 042 4250(United Kingdom) 0 0
+44 115 828 6431(Operational HQ, UK) 0 0
+55 112 847 9198(Brazil) 0 0
United States Offices
 
East
  • 29 Broadway, 6th Floor, New York, NY 10009
  • 2 Burlington Woods Dr., Suite 200, Burlington, MA 01803
Midwest
  • 949 West Bond Street, Lincoln, NE 68521
  • 955 American Lane, Schaumburg, IL 60173
South
  • 1117 Perimeter Center West, Suite E501, Sandy Springs, GA 30338
  • 701 Experian Parkway, Allen, TX 75013
West
  • 475 Anton Blvd, Costa Mesa, CA 92626
  • 535 Anton, Suite 100, Costa Mesa, CA 92626
Canada
2 Bloor St. E., Suite 3501, Toronto, Ontario, Canada M4W1A8
 
Ireland
Newenham House, Northern Cross, Malahide Road, Dublin 17, Ireland 
 
United Kingdom
Cardinal Place, 80 Victoria Street, London, SW1E 5JL, United Kingdom
 
Operational Headquarters
The Sir John Peace Building, Experian Way, NG2 Business Park, Nottingham, NG80 1ZZ, United Kingdom
 
Brazil
Alameda dos Quinimuras, 187, CEP 04068-900, Planalto Paulista, São Paulo
Plus

Experian Information Solutions Complaints & Reviews

Experian Information Solutions / experian

Cr
Crystal27M on Mar 8, 2019

I called Experian to ask them to remove a fraud alert that I did not place on my report. When the rep ask me a question he did not read the question correctly and therefore I answered the question wrong. After asking to speak with a supervisor and explaining to her that her rep was having...

Experian / fraud

Ma
Maureen Del Grosso on Jul 23, 2018

I finally opened my account to look at it. My daughter found fraud from experian that I never ran. I have never bought anything or did anything that would require experian to run my credit. They did it automatically every month right on time around 4 pm. That is automatic if you ask me...

Experian Information Solutions / website

Ex
ExperianSucks on Jun 15, 2018

I have a credit alert and have tried to CALL and go online to speak to someone about this, but their website sucks!!! Holy crap, get with the program! Your options do not address my issue and I cannot get a single human being on the phone. Ridiculous! Worse is that you have been hacked and...

Experian / credit bureau

Ki
kingside on May 30, 2018

I paid 19.99 to access my experian report and credit score and since 5/30/2018 I have not been provided a score with my credit report. They cust service rep said it may be because of system maintenance but it has lasted all day and into 5/21. Also if she is correct, and she was a...

Experian Information Solutions / can't get anyone to answer the phone, fax, chat, email... nothing!

Rh
Rhonda Jordon on Apr 3, 2018

I have been on hold for 1:32 & still holding, almost 2 hours!!! No fax number, can't send an online dispute, it's insane. The chat line just gives me the customer number, not sure why the chat is offered when they can't help with anything? I'm in the middle of closing on a house, and you...

Experian Information Solutions / Terrible

Gr
Graham on Dec 27, 2017

Dreadful. Don't bother. Good luck in trying to get rid of them. They make a lot of promises including a free trial. But anyway when you start using them, they charge you. No, not that one dollar, but much more. And now I can't make them stop charging me every day. I haven't...

Experian / contract

Ab
Ababa on Oct 16, 2017

I was charged $24.99 for something that I didn't ask for. They offered a $4.99 charge to check my credit scores. That's all ! Then a few weeks later, I was charged again another 24.99 for three months of their service. I didn't ask, nor did I want this service . I didn't call because the...

Experian / charged me $21.95 for the last three months and now they only want to refund one month

Hi
Hiramvega on Jul 8, 2017

I was looking at me bank statement and noticed a charge for $21.95 and saw that it was from Experian. I called and after waiting a very long time a very nice lady. I asked for a refund ad she said she can only refund the last payment of $21.95 I told her I wanted the entire amount. She...

Experian / unauthorized charges to my checking account

Ba
Baker5927 on Jun 23, 2017

I Kylor Baker, received a bank notice of my account being in the negative I went to talk to someone at the bank who could explain what had happened. I was told that there were charges on my account, when I examine them it was from Experian, starting back from January 2017 to June. I wa...

Experian / Member service and dispute department

Ni
Nicole Joe on Feb 17, 2017

Name: [removed] Membership ID#: [removed] Phone Number: [removed] I called 1-866-617-1894 to see why my credit score decreased 11 points from January to February and I was transferred six different times between the Membership Services team and the Disputes team, which is Very Poor...

Experian Direct / Scam!

Un
:-( unhappy con-soomer on Aug 11, 2015

I joined Experian Direct Direct several yrs ago opting to view my monthly report for $9.95/mo. During the sign up process the site was taking exceptionally long to process information I was entering and in navigating from page to page making me think my computer had frozen. I clicked...

Transunion, Equifax And Experian / Lies,lies and more lies.

An
andrewbeshtingham on Jul 29, 2014

These places are a major scam. I can't believe the government promotes these three crooked reporting bureaus. They have a monopoly and are screwing the consumers. The information they have is not even legit. They are so many inaccuracies. This place does not protect consumers but...

Transunion, Experian And Equifax / Lie to everyone!

An
andrewbeshtingham on Jul 29, 2014

These places are a major scam. I can't believe the government promotes these three crooked reporting bureaus. They have a monopoly and are screwing the consumers. The information they have is not even legit. They are so many inaccuracies. This place does not protect consumers but...

Experian / Sophisticated Fraud Program

Mi
MistyB1234 on Aug 10, 2013

I noticed a charge of 19.95 from "experian *cr 8772977790 ca" this week. I googled it to see what the heck it was and saw that MANY MANY people are having the same fraud issues. I did not authorize this at all. I decided to look closer at my statement and sure enough this company has been...

Experian / Credit Report

Da
Damaris G. Rivera on Jun 25, 2013

I am an American Citizen who lives in Spain since October of 2011 due to a Job offer, I visit USA periodically to spend time with my Family and love ones, as well to check on my bank account and my personal affairs in the State of Jacksonville Florida. On April of 18, 2013 I wrote to...

Experian Credit Report / Experian refuses to delete invalid debt

I disputed the inaccurate information from my credit report several times, and the accounts came back verified and it belong to me. I complied with Experian request to provide relevant information to support my claim. I send the information I received from the creditor to Experian by email...

Experian *freecredrinfofcr.comca / Bill for 19.99 error supposed to be free

Ma
Mark Spence on Mar 14, 2013

I do not want to be billed for something that is supposed to be free. Can you please stop and credit me for the 19.99 and any future bills.

Experian Freecredrpinfofcr.com / Unauthorized charges

Ba
Barbara Reeves on Mar 4, 2013

I have been charged for several months by this company! I just want them to stop charging my debit card. Any suggestions will be appreciated. I can't find this company on the Internet. Thanks, Barbara

Experian Creditrep / charges x2 for a free credit check

Ha
Hardwick,Barbara on Mar 2, 2013

I answered a free credit check site and have since then been charged $ 19.95 twice. I did not sign up for charges, nor a monthy check. I am retired, on a fixed income and have no need for credit checks. I contest these charges and will not pay them. Barbara Hardwick 9104 Mountain View Rd s.e. Yelm Wa. 98597 360-458 3691

Transunion, Experian And Csc Credit / REMOVAL OF WRONG INFO ON REPORTS

Jo
JORDI09 on Jan 16, 2013

IC SYSTEMS HAS REPORTED INCORRECT INFO TO ALL THREE BUREAUS THAT HAS MY FILE. THIS SAME COMPANY WAS DELETED FROM FILE IN NOVEMBER AND THEY AGAIN IN DECEMBER REPORTED TO ALL THREE BUREAUS AND IT APPEARS ON FILE AS DEROGATORY. I'VE CONTACTED ALL THREE BUREAUS AND THEY HAVE NOT DONE...