E*Trade Financial review: Checking account 1

I opened a checking account with E*TRADE from Morgan Stanley on 2/6/2025. I received a wire that they validated and yet I am getting the run around in obtaining the $1800 that is showing as deposited into my checking account now over two weeks that they are now calling it a brokage account that I didn't even open. They are holding the $1800 now for 60 days according to the notification on my account. Every time I call the Contact Center to escalate the issue, they connect me either to someone on the Documents team or another team that have repeatedly asked me for my IDs, a written letter, a 3-way verification, asking me who is the issuing bank, and then lie about the proof I sent was fuzzy etc etc. They know exactly who I am, I worked for them last year and I used the same exact IDs. I am sick of them! When I requested for my checking account to be closed they told me it couldn't be closed, that it's not that easy. The notification on my account is Account Restricted for Your Protection. I wonder what protection is that as I am told the wire is valid 🤔? They are now saying they need the back of my social security card and yet have my account funds restricted for 60 days.

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