CB Automotive Fueling and Charging Esso Complaints #402-421

Esso review: unreasonable service

2 comments

sillypig of Winnipeg, CA

Jan 09, 2014 7:45 pm UTC

Resolved

I had a woeful experience when I visited the Gas station today. The traffic was stuck up. Then I decided to go into the store and find something to feed my daughter. Before we went in, she told me that she wants to use the washroom. So I took her directly to the washroom instead of making any purchase up front. I was told by the sales person/owner the washroom was out of order. After I went out, I saw a guy who had filled gas on that station asked for the key of washroom and used it.

I am an Esso customer and I even have a Esso Visa. I had used Esso for almost 5 years. I have never filled my gas in this station before because it is always 4 cents higher than any other gas stations. There are only 2 gas stations on that street, Esso and Husky. I think they may not care the customer service because there is an U-Haul attached to this station. This experience was so disappointed me and I will never ever go to this station again.

This station has so poor customer service. You guys should reconsider future opportunities of Franchise.

The address is
WAVERLEY ESSO
1437 WAVERLEY ST
WINNIPEG R3T 0P7
MANITOBA, Canada
[protected]

a Disappointed customer.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

2 comments

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Logicisyourfriend

Houston, US

61 comments

Logicisyourfriend of Houston, US

Jan 10, 2014 11:09 am UTC

I am sure they will make their business decisions based on the fact that your daughter was denied bathroom use.

Reviewer23872

1 comments

Reviewer23872 of CA

Sep 16, 2015 7:00 pm UTC

The Esso in Lancaster, Ontario is filthy. The washrooms are disgusting, garbage inside & out...new owners and still no improvement

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nacc@exxonmobil.com

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P. O. Box 4654, Houston, Texas, 77210, United States

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