CB Automotive Fueling and Charging Esso Complaints #162-181

Esso review: unethical behaviour

1Essotoanother! of St. Catharines, CA

Apr 10, 2019 3:02 pm UTC

April 10, 2019 attempted to purchase high test gasoline at self serve pump at 1000 Ontario Road, Welland, Ontario, Canada. Zero instructions that I had to pump first then pay inside gas bar.

I paid before pumping, and the gas bar operator took my payment, did not ask type of fuel, but when I tried to pump after having paid for fuel, attendant came out to pump and said you were supposed to pump your gasoline then pay me! Told him with no instructions on the gas pump I was not aware how things worked at his location. He said he would cancel the transaction then I could pump gas.

I waited, tried fueling my vehicle, but nothing worked. The attendant lost his patience, then told me to calm down. I asked for a receipt proving transaction was cancelled, he mumbled something under his breath, and as I left the building, I heard him tell next gas customer I was an _ _ _ hole! Told him I would report him to Esso, he laughed and said go ahead!

I shared my experience with two business operators in same city shortly after this happened, their reply: were not surprised and that the previous operator had been deported from Canada after it was determined he was in country illegally. Apparently Esso did not take time to screen former applicant, so I will not be purchasing their products ever again. Wondering how many of my contact I can share this with?

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