Ereplacementsparts’s earns a 1.0-star rating from 0 reviews and 2 complaints, showing that the majority of do-it-yourself enthusiasts are dissatisfied with their parts and service.
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Mixed Experience with Ereplacementsparts.com: Gas Tank Bracket Received, Other Necessary Parts Missing
I recently ordered a starter kit for my Echo G T -1100 Trimmer from Ereplacementsparts (ereplacementsparts.com), and while the gas tank bracket arrived as expected, I was disappointed to find that none of the other necessary parts were included. While this may have been an oversight or mistake on their part, I was disappointed that I wasn't able to immediately complete the repair that I needed to make. However, I reached out to their customer service team to request that the missing parts be sent to me as soon as possible. I appreciated that they were responsive and helpful in their communication with me, and they assured me that they would send the additional pieces out as soon as possible. While this experience wasn't ideal, I was satisfied with their commitment to correcting the issue and getting me the parts that I needed. Overall, I would still recommend Ereplacementsparts to others who are in need of quality replacement parts for their power tools and appliances. While my experience wasn't perfect, their customer service team was helpful and their products are generally of good quality and value.
Ereplacementsparts.com Review: Wrong Part Delivered and Poor Customer Service
So, recently I ordered a part from Ereplacementsparts (ereplacementsparts.com) and was excited to receive it as I had described the exact part I needed. However, when the delivery came, I noticed that the item inside the package was not the one I had ordered. I was quite disappointed as I had already been waiting for a few days for it and now it seemed like a waste of time.
Aside from that, I found it difficult to reach out to their customer support. I have called multiple times but no one seems to be picking up. I have also sent several emails but haven't received any response yet. This is definitely not a pleasant experience and it gives me the impression that they do not prioritize their customers.
Based on this experience, I would like to advise anyone looking to purchase products from ereplacementsparts.com to be cautious. I was really looking forward to getting the part I needed, but unfortunately, the wrong item was shipped, and the customer service experience has been less than satisfactory.
I hope that they can improve their services in the future and prioritize the satisfaction of their customers. For now, though, I would suggest finding an alternative seller who can provide better service and customer support.
Is Ereplacementsparts Legit?
Ereplacementsparts earns a trustworthiness rating of 88%
Highly reliable. Use their services with confidence, yet trust but verify.
The age of Ereplacementsparts's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Ereplacementsparts.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Ereplacementsparts.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Multiple low-rated websites are found on the same server. There could be such as technical issues or poor website optimization. To determine if the websites are part of a scam, it's important to review them and look for signs of fraudulent activity.
- Ereplacementsparts.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The ereplacementsparts.com may offer a niche product or service that is only of interest to a smaller audience.
- Ereplacementsparts protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of Ereplacementsparts complaint handling
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Ereplacementsparts Contacts
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Ereplacementsparts phone numbers+1 6848556461390+1 6848556461390Click up if you have successfully reached Ereplacementsparts by calling +1 6848556461390 phone number 0 0 users reported that they have successfully reached Ereplacementsparts by calling +1 6848556461390 phone number Click down if you have unsuccessfully reached Ereplacementsparts by calling +1 6848556461390 phone number 0 0 users reported that they have UNsuccessfully reached Ereplacementsparts by calling +1 6848556461390 phone number
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 01, 2025
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