EnergetixExcessive charges

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a verified customer
Verified customer

RG&E has a nice tool on their website for comparing your ESCO to what RG&E would have charged for the same electric and gas
supply. I have been an Energetix customer for several years and finally realized I am paying too much. In comparing what I paid
EnergetÎx over the past 12 months to what RG&E would charge for the same supply, I found that I paid 65% too much. How can Energetix advertise that they will save you money and then charge that much more. For several months they charged more than
100% more than RG&E's variable rates. There should be truth in advertising so they would have to tell their customers that it will cost
extra to do business with them. Needless to say, I am no longer an EnergetÌx customer.


  • Mf
    mfoltz Aug 27, 2015
    This comment was posted by
    a verified customer
    Verified customer

    I see that I am not the only one with Energetix problems. I feel sorry for the others that were also raked over the coals by this low-class company.. When they were a local company they would contact me every year regarding a new contract with different cost structures that I could choose from. I recently noticed my yearly gas and electric totals were rising substantially and called my local gas and electric company to determine what my bills would be through them.. I was informed that I was paying double for my electric and triple for my gas service through Energetix. I found out what I had to do to cancel out with Energetix and switch over to my local company to save the double and triple rates I had been paying unknowingly. I then called Energetix back to request a refund and the supervisor I spoke to gave me a song and dance about the notice they sent on November 29, 2012 (almost 3 years ago when they used to send them annually). In that notice she said it stated that our rate would go to the variable (so they could screw us over) after the first year of the new contract. This is their method of screwing people over and not letting them know each year what the rate is that they are paying. If you are considering an ESCO, DO NOT USE ENERGETIX. THEY WILL TAKE ADVANTAGE OF YOU AND THEN ACT LIKE THEY ARE INNOCENT ANGELS WHEN YOU CALL THEM ON IT. THEY ARE A BUNCH OF RIP-OFF ARTISTS.

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