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Empire Beauty School
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Empire Beauty School
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79 complaints
23 resolved 56 unresolved
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N
11:50 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I came into the salon at 1:00 and stayed around closing on 7/1/2022 and that was still not enough time to do my hair. My hair was still tangle up, hard , and uncombed on the left side. The color was not even close to the wig color that I desired. My hair was left on the right side uncombed and still hard. The manager asked when was the last time you...

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T
10:09 am EDT
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Empire Beauty School - The director

This school is a complete joke ! Theirs no mature staff in this school. Conversations with them are always pointless. They love to yell and belittle grown women. You have to ask to go to the bathroom and if you don’t they throw temper tantrum’s. Ms dedra is the most racist , childish person. She’s basically a Karen. She trolls and tried to provoke people with her power. She looked at me and told me I was kicked out for literally no reason so I had to clean out my locker. Oh yea she doesn’t believe in talking to students because we are nobodies, she rather talk to educators, point at students , and whisper. I was interrupted from finishing my practical because I was not allowed to tell her to stop coming in my face yelling at me . Serious actions from higher ups needs to be done.

Desired outcome: Have the director ms dedra removed and demoted.

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M
1:04 pm EDT

Empire Beauty School - The director in empire beauty school in Brooklyn.

The director at Empire Beauty School in Brooklyn is a racist towards Black People. From the first day starting my classes at this school has been a problem. The Director Ms, D, has no respect for the students, she doesn't know how to communicate properly when trying to resolve issues with in the school. Her attitude is very disturbing and screaming at grown people like their children. She talks like she's better than everyone and always threatening to kick students out of the school. She only does this to Black & Brown Students. Today on 4/21/2022 there was a mishap within the classroom where words where said by the Director as if she wanted to fight with a student (me) telling me do you want it with me this is coming from the director of Empire Beauty School here in Brooklyn. I feel threatened as well as other students in the school she has crossed paths with.

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2:16 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Appointment: Tuesday, 03/29/22 at 12:30 I have been getting my hair cut and highlighted at Empire Beauty School in Brentwood off and on for several years. I decided that I preferred Empire over Paul Mitchell and Aveda. I never have had a problem until my appointment last week. I made my appointment by phone one week prior. When I arrived, my appointment...

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P
1:36 am EST

Empire Beauty School - Staff and students lying

Yesterday on March 1st I was told I was getting suspended because of a student feeling uncomfortable first and foremost before you suspended a student you are required by law to counsel a student before suspending them not only did I not get counseled but my side of the story was never heard or anything and the teacher who suspended me without even knowing what my story was she told me not to tell my parents anything that goes on in this school first and foremost I can tell my parents anything I want they have the right to know what is happening and the teacher was writing my suspension letter infront of me and didn’t even pull me to the side or anything so that teacher is wrong and I told that teacher I want my refund from this school because y’all don’t care at all false accusations is a serious thing and I told the teacher if there no physical evidence of a “threat” you can’t go off what another person is saying that is he said she said stuff that you deal with in high school cause that’s drama and unprofessional this school is a joke and how can they suspended without investigation that makes no sense whatsoever as a black female feel discriminated but I know god has me in the end but would not recommend this school to anyone even if they tell you they don’t tolerate bullying or harassment that’s false they just want y’all money the teachers are very unprofessional and will cuss at you

Desired outcome: I would like a refund and a apology but that’s wrong to suspend me with out counseling me first

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2 comments
T
Apr 17, 2022 9:20 am EDT

Thats just ghetto! and perposly unpro.,i just said to my self,,,,in these trying times...You mean to tell me people are getting worse at everything they do? like not following proacal,,and makeing grown people feel small in front of a class like kindergardners!,so you go to school to get kicked out and knocked back down,this is why i tell younger people you have to get though because teachers supeariors dont want to see you succeed! it still goes on in life and the way around it is to get ur work done dont talk to a soul ,,,,no petty groups or anything get ur work study and go home you have to be alble to trick these losers into getting your deploma,, they are tricking you to be a loser! so go to work or school get work dont dont talk unless its about the job or school,,i wouldnt even talk to students!,,its a shame you have you act this way to get ahead,,on jobs and in schools,,,,,dont belive me keep talking on jobs and letting jobs know ur bussiness ,,they will; set u up and u wont know why you lost ur job! ..Or in this case kicked out of school that a person was paying for,,the nerve.People love to see you knocked back down to nothing!,wakeup!ur smarter than to let this world and the loser people in it make you lose out on your future$$$$$$$$$$$$$$$$$$

D
Apr 06, 2022 4:43 pm EDT

This same thing happened to me at Empire in 2017. Have they pursued any solutions with you? I still owe them the entirety of my tuition after being railroaded and expelled without my side being heard by any one.

I am also a young black female and the young lady who went to the teachers crying about me was white and had been threatening me weeks prior.

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D
11:52 pm EST

Empire Beauty School - Teachers, education, students

Teachers don't care about you they care about their paycheck, forget learning anything everyone acts like monkeys and this school robs your time and money. They don't care that the students fight with each other, I was told it wasn't empires fault if I got stung by a bee while on lunch outside I'm allergic to bees. 26, 000$ to practice on sticks, what a damn joke. I was told many times that I was not passionate about school and that I didn't care. They also told me that was in danger of being below attendance because I had to take care of my two year sister but yet these other students had their own schedule nor do they show up on Mondays but yet I'm the targeted one.

Desired outcome: 26,000$

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A
2:17 pm EDT

Empire Beauty School - School

I'm a student at empire beauty school on midlothian. Our school needs better equipment and more variety or products. We don't have nail supplies such as polish or gels. Our washer and dryer needs to be replaced. Our school is filthy, and we only have design essentials for the ethnic section. I am one of many with this complaint. Please help them do something. If it's not hair related our products are cheap and worthless. I feel like they need to take action on this matter. If someone could please come in one day and listen to day and night class voice our opinions and take action on these matters it would help A LOT!

Desired outcome: Fix everything that’s wrong

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D
11:34 am EST
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This review was chosen algorithmically as the most valued customer feedback.

This is an updated review 2020 I have been going to this Beauty school for several years and prior to today every time was pleasant. I made an appointment for today 12/21/20 at 1030 am. I arrived at 10.32 am and was told that I would have to reschedule because my appointment was at 1015 am. I advised the staff that was incorrect because I always schedule...

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Q
8:49 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

Just because you don't think anyone is watching, doesn't mean you change educational standards. On July 3, 2019, Ms Fred in the afternoon, told us we could do Peer to Peer services. Ms Fred and Pariss we're on their phones the rest of the afternoon. Why is it except able for an Educator during Educational Hours to be on her phone. It is however not excepable to be consistent about phone use.

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11:05 am EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am currently a student at the Philadelphia, Cedarbrook location. I am not satisfied with me experiences. So far, I have been told my teachers to forge documents with dates on paperwork, I've been threatened by a student with no incident reports made or any disciplinary actions given to the other student. There have been numerous of times we have been left...

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A
4:25 am EST
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This review was chosen algorithmically as the most valued customer feedback.

My name is Alanda Green I attended empire beauty in Savannah ga. While attending I was attracted by a student in the bathroom in a head lock round my neck I ran out the bathroom but did not tell anyone and did not report it she was very dangerous now I wish I would have reported it this would show the situation was not my fault as I return to class she ha...

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S
1:12 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have asked my director to drop me on October 9, 2019. I had a family death and also had trouble with getting my son tested for autism. I have left a voicemail to coporate today October 22, 2019 about my concerns. I wanted to know how long does it to drop me without falling into their 14 day automatic drop : I have handle this situation very professional...

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9:52 am EDT
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Empire Beauty School - me. brown

Hi I'm emailing you in regards to my visit to your business. I would like to point out some issues that I had with one of ur instructor ms.brown. I arrived around 1:15 pm with a full sew in when I filled out the walk in sheet everyone at front desk didnt seem focused on the customers at all. When I asked the receptionist do the school offer rod set she said yes. And she started to explain to me about the chemical reaction agreement waiver. I asked her may I hold her scissors ms. Brown quickly reply they was daul and I couldn't use and I would have to use a student. I said ok sat and got seated with in 10 minutes when I walk to sit ms.brown tell me no food or drink I handed her my drink so she can trash it she laughs then tell me where the trash was. When I went to throw away I see her whisper in the student ear something. As soon as I sit she have the student tell me she can't take out my hair. I said I didn't ask her to I just wanted to hold a pair of scissors. Ms.bowrn then says by cutting out my tracks with her scissors it will make them dual. I asked ms.brown why would u have me seated if u knew that I could of went to the store instead of waiting to be seated for you to tell me basically I should of came prepared. Ms.brown tell me I dont have to wait again just go get some and come back. I do as such, the student talk to me while I was taking out getting my rods ready and setting up her station to do my hair. I take out my hair ms.brown was doing rounds came to my station touched my hair while smiling and said my hair was going to come out really good because it is full. Ms. Brown call the student's for a close out meeting, while in the meeting I was called to the front to pay. I paid even though I was no where near finished. At 4:27 ms.brown and another director come to me and say we are about to close and I have yo walk out with the rods in my hair. The director look at my hair and tell me the style I wanted wasn't going to last because my hair was to thick. And I can't sit under the dryer because the student had to leave. Im very disappointed I came to beauty school to walk out with wet hair, most salons or hair schools make their client feel beautiful and such Behavior should not be coming from a teacher. Only thing ms.brown cared about was refunding my money so she can leave. Not even a apology for her inconvenience. I understand the prices are cheap but I shouldn't be treated like a bum. I choice empire so when I tip I know its helping the student grown in there career.I pray that u talk to ms.brown about her attitude students was so scared to even help each other because of her. She come off very sarcastic and bitter. Beauty school is a place to come to wine down and dolled up not made a joke out off. In very disappointed.

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10:35 am EDT

Empire Beauty School - lancaster county pa location

The staff there is very unprofessional my daughter is a student there and calls me crying in anger at least twice a week.the director of the school asked my daughter if it's true she called her a [censored] on the way out and if so to say it to her face. What professional in there right mind would say such a thing.Its sad how much that schools staff is and that they actually get away with it

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10:13 am EDT

Empire Beauty School - time management/ false advertising

I have been here since 9:15 because the services are supposed to begin at 9:30. It is now 10:11 and I have YET to be seated. You guys are pretty unprofessional and have no respect for people's times. I surely won't be recommending this salon to others and will make sure it is known how unsatisfied I am. It you'll like to be taken seriously, be honest and stop falsely advertising information.

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10:17 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Called for an appt. Was given a 9:00. Come in at 8:45 sit there until 10:00 after everyone who came in behind me has been served. Went to front desk to be told the person who my appt was with is not there. They don't start serving until 9:45. And I can't make an appt for next day because of a reason I didn't understand. When I made my appt on the phone I...

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K
3:56 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

I attend school November 29, 2018 after receiving information a child I once cared for passed. I still went to school but with a clear mind had two clients and a client I had the day before on the 28 returned back because I did a manicure on her with gel polish and the polish came off so I told her I'll fix her nails now I know a product wasn't available...

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T
5:54 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The manger is picky The instructor is indirectly speak unprofessional. The instructor is a liar an Katrina keep changing her rules trying to send me home. I got to class my locker was open Somebody stole my manaquin. The instructor refused to give me a makeup date. They don't care if a stay or go. Katrina made that known so many times before. The instructor enjoy lying.

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11:13 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

The worst $20, 000 decision I've ever made. Everyday I came to class I felt as if it was such a scam. When I came to get information to enroll they made it out to be the best beauty school around, that they pretended to care and provide an excellent education. It's none of that. This career has stuck by me since I was little and this school single handedly...

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1:38 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

My daughter attended empire beauty school center city campus in Philadelphia. She was bullied cornered in a bathroom. I spoke to administrators several times. Now they kicked my daughter out and now she can't return to any empire to continue her education. The administration up there are unprofessional. They don't care for the safety of others. If you speak...

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Empire Beauty School contacts

Phone number

+1 800 964 1328

Website

www.empire.edu
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Most discussed Empire Beauty School complaints

Staff and students lying
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(opinions to this review)
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