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Empire Beauty School Customer Service Contacts

396 Pottsville Saint Clair Hwy
United States - 17901

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Empire Beauty School Complaints & Reviews

Dec 21, 2020

Empire Beauty School — Appointment

This is an updated review 2020 I have been going to this Beauty school for several years and prior to today...

Apr 02, 2020

Empire Beauty School — Educator

Just because you don't think anyone is watching, doesn't mean you change educational standards. On...

Mar 05, 2020

Empire Beauty School — Teaching

I am currently a student at the Philadelphia, Cedarbrook location. I am not satisfied with me experiences. So...

Jan 04, 2020

Empire Beauty School — being attracted by a student

My name is Alanda Green I attended empire beauty in Savannah ga. While attending I was attracted by a student...

Oct 22, 2019

The complaint has been investigated and
resolved to the customer's satisfaction
Empire Beauty School — dropping program

I have asked my director to drop me on October 9, 2019. I had a family death and also had trouble with...

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Empire Beauty Schoolme. brown

Hi I'm emailing you in regards to my visit to your business. I would like to point out some issues that I had with one of ur instructor ms.brown. I arrived around 1:15 pm with a full sew in when I filled out the walk in sheet everyone at front desk didnt seem focused on the customers at all. When I asked the receptionist do the school offer rod set she said yes. And she started to explain to me about the chemical reaction agreement waiver. I asked her may I hold her scissors ms. Brown quickly reply they was daul and I couldn't use and I would have to use a student. I said ok sat and got seated with in 10 minutes when I walk to sit ms.brown tell me no food or drink I handed her my drink so she can trash it she laughs then tell me where the trash was. When I went to throw away I see her whisper in the student ear something. As soon as I sit she have the student tell me she can't take out my hair. I said I didn't ask her to I just wanted to hold a pair of scissors. Ms.bowrn then says by cutting out my tracks with her scissors it will make them dual. I asked ms.brown why would u have me seated if u knew that I could of went to the store instead of waiting to be seated for you to tell me basically I should of came prepared. Ms.brown tell me I dont have to wait again just go get some and come back. I do as such, the student talk to me while I was taking out getting my rods ready and setting up her station to do my hair. I take out my hair ms.brown was doing rounds came to my station touched my hair while smiling and said my hair was going to come out really good because it is full. Ms. Brown call the student's for a close out meeting, while in the meeting I was called to the front to pay. I paid even though I was no where near finished. At 4:27 ms.brown and another director come to me and say we are about to close and I have yo walk out with the rods in my hair. The director look at my hair and tell me the style I wanted wasn't going to last because my hair was to thick. And I can't sit under the dryer because the student had to leave. Im very disappointed I came to beauty school to walk out with wet hair, most salons or hair schools make their client feel beautiful and such Behavior should not be coming from a teacher. Only thing ms.brown cared about was refunding my money so she can leave. Not even a apology for her inconvenience. I understand the prices are cheap but I shouldn't be treated like a bum. I choice empire so when I tip I know its helping the student grown in there career.I pray that u talk to ms.brown about her attitude students was so scared to even help each other because of her. She come off very sarcastic and bitter. Beauty school is a place to come to wine down and dolled up not made a joke out off. In very disappointed.

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    Empire Beauty Schoollancaster county pa location

    The staff there is very unprofessional my daughter is a student there and calls me crying in anger at least twice a week.the director of the school asked my daughter if it's true she called her a [censored] on the way out and if so to say it to her face. What professional in there right mind would say such a thing.Its sad how much that schools staff is and that they actually get away with it

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      Empire Beauty Schooltime management/ false advertising

      I have been here since 9:15 because the services are supposed to begin at 9:30. It is now 10:11 and I have YET to be seated. You guys are pretty unprofessional and have no respect for people's times. I surely won't be recommending this salon to others and will make sure it is known how unsatisfied I am. It you'll like to be taken seriously, be honest and stop falsely advertising information.

      time management/ false advertising

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        Feb 12, 2019

        Empire Beauty School — scheduling

        Called for an appt. Was given a 9:00. Come in at 8:45 sit there until 10:00 after everyone who came in behind...

        Jan 06, 2019

        Empire Beauty School — teacher & director

        I attend school November 29, 2018 after receiving information a child I once cared for passed. I still went...

        Empire Beauty School — service from school

        The manger is picky The instructor is indirectly speak unprofessional. The instructor is a liar an Katrina...

        Empire Beauty School — education

        The worst $20, 000 decision I've ever made. Everyday I came to class I felt as if it was such a scam. When I...

        Empire Beauty School — administration

        My daughter attended empire beauty school center city campus in Philadelphia. She was bullied cornered in a...

        Empire Beauty School — supplies / overall experience thus far

        I've suddenly come to realize I was completely lied too. During consulting your future within the school...

        Empire Beauty School — bad kit, bad teachers, bad administration, money hungry, students dont matter

        Empire beauty school, specifically the one in lancaster, pa, is so done. Empire will ruin itself. It i...

        Empire Beauty School — administration

        To whom it may concern, I am extreamly upset with administration. I have been through hell during thi...

        Empire Beauty School — product service organization

        Empire Beauty School at the dunwoody location is completely a scam ! We pay all this money to go to school ...

        Empire Beauty School — caught not getting adequate coaching and supplies in school.

        My daughter attends this school and is having an issue with school not providing enough direction and I...

        Empire Beauty School — de director is not a professional

        I came with a situation out of my hands explaining to my director. Someone in this school is stolen and do...

        Empire Beauty School — education

        I just transferred to the Morrow Georgia Empire school from the Speedway Indianapolis Indiana Empire school...

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