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CB Travel and Vacations Embassy Suites Complaints #2-21
Embassy Suites

Embassy Suites review: Insect infested hotel rooms

P
Author of the review
4:07 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Embassy, husband and I had reservations at the Embassy Suites by Hilton Dallas DFW Airport South. We initially were assigned room 314, then moved to room 407. Both rooms were infested with black winged carpet ants. They were on the bed, walls, carpet, tables, curtain and bathroom. AC witnessed bugs in RM 314, Ashely saw video for RM 407. I've attached videos

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bed black winged carpet ants carpet dallas dfw airport south hilton reservations room walls
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  1. Embassy Suites Contacts

  2. Embassy Suites phone numbers
    +1 (800) 362-2779
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    Customer Service
    +1 (800) 445-8667
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    USA and Canada
    +1 (800) 560-7782
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  3. Embassy Suites emails
  4. Embassy Suites address
    Memphis, Colorado, United States
  5. Embassy Suites social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 28, 2026
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Embassy Suites Category
Embassy Suites is ranked 156 among 403 companies in the Travel and Vacations category
#154 RedAwning.com RedAwning.com #155 Tours4Fun Tours4Fun #156 Embassy Suites Embassy Suites #157 Booking Group Booking Group #158 TopBusinessClass TopBusinessClass
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