Electronic First
Reviews and Complaints

Okay, let's dive into this review of Electronic First, shall we? First and foremost, the site seems to be legitimate, but there's an air of questionable practices that makes one wary. It's not uncommon for websites to sell customer information to third parties, and given the suspicion that Electronic First may not have a large staff to manage their business, it's understandable to have concerns about where personal information submitted during a purchase might end up.

On a specific note, the reviewer here attempted to buy an Xbox Live code from Electronic First. Upon submitting their email, they were required to input their address and phone number. Unfortunately, no code was sent to them, which led to a series of frustrating attempts to contact Electronic First for assistance.

A failure to hear back from the site after an initial email led the reviewer to finally reach out through their chat tool. In a bit of a bright spot, once they did so, they were able to receive their Xbox Live code within five minutes, which was confirmed to be legitimate.

All that being said, is it worth the hassle that this reviewer endured to save $16? That's certainly up for debate and might depend on what a customer values when it comes to shopping online. However, it's clear that there are pros and cons with dealing with Electronic First. On one hand, their site does appear to be legitimate. However, some customers may feel uncomfortable with how they appear to handle personal information submitted through purchases, and the fact that it took multiple attempts to get assistance may be a warning sign to some. It's worth taking it all into consideration when making a decision on whether or not to purchase from them.

I was extremely disappointed with my experience with Electronic First. It is concerning to me that a company would conduct themselves in such an unprofessional manner. I had hoped to purchase a xbox code from them but was sent one that had already been redeemed. This was incredibly frustrating and I immediately reached out to their customer service team in the hopes of resolving the issue.

Despite emailing them several times over the course of a week, I received no response from Electronic First. This lack of communication left me feeling frustrated and forgotten. It wasn't until I left a negative review on Trustpilot that they finally got back in touch. However, their response was less than satisfactory.

Despite acknowledging their mistake, the customer service representative refused to provide me with a refund or send out a different code. This seems absolutely unreasonable to me. I had already spent my hard-earned money on a product that was unusable and they refused to rectify the situation.

Overall, I would strongly caution anyone from doing business with Electronic First. Not only did they sell me a defective product, but they also exhibited terrible customer service. It is simply not worth the risk of having to deal with their incompetence and unwillingness to make things right.

As an avid gamer, I recently decided to purchase a copy of Call of Duty 2019 from Electronic First, an online retailer that touts itself as a reliable source for gaming products. Unfortunately, my experience with the company left me feeling thoroughly disappointed and frustrated.

When I initially logged in to my account on Electronic First's website, I noticed that the username associated with my purchase was a very specific email address. While I assumed it was simply a previous user's email, I went ahead and changed the password and everything seemed to be in order.

However, after several weeks had passed, I found myself unable to log back in to my Electronic First account. When I attempted to do so using the same email address, I was informed that the account could not be found on the system. I immediately reached out to Electronic First via email to inquire about what may have happened.

Two months have now passed and I have yet to receive any response from the company. Evidently, my original login email address was somehow linked to an account that was no longer active or available within the system. Despite multiple attempts to contact Electronic First for assistance, they have failed to respond and I am still unable to access the game that I paid good money for.

Given my personal experience with Electronic First, I would not recommend this company to anyone looking to purchase gaming products online. It's apparent that if something goes wrong, you are essentially left on your own to deal with the issue. Save yourself the hassle and frustration and go with a more reliable and customer-focused retailer for your gaming needs.