El Monte RV — Used RV
Purchased a used RV from these people 3 months ago...have driven less than 2000 miles -- had a major engine failure. Their warranty states 12, 000 miles/1 year on the engine/drivetrain. Contacted them...they have NO intention of honoring the warranty...kept coming up with excuses and stating that a spark plug that blew a hole in the engine was not covered -- although NOTHING on the warranty document so states. Their Customer Service was extremely unprofessional...they don't live up to their promises...if you have a choice in purchasing a used RV, my advice is NEVER purchase from these people. Moreover, while on the road, we ran into folks who had rented from them and they were FULL of complaints about the unit they had rented. Their fridge had failed and they had lost $150 worth of food and El Monte (when contacted) had NOTHING to offer and no help to give these people.
Don't buy from them...don't rent from them...save yourself a LOT of hassle.