CB Cryptocurrency Edward Jones Complaints #42-61

Edward Jones review: Annuity

BKortman of Flint, US

Jun 17, 2019 2:19 pm UTC

Verified customer

I do not understand why Im being charged a surrender fee by Edward Jones? My understanding is that my Edward Jones account was invested in various mutual funds? When requested a direct transfer of my account with Edward Jones to Allianz, meaning the money went from one IRA to a new IRA with no penalty, fee or tax consequence.

I Need help get to the bottom of this!
I have sent emails to my home office with no response on this matter
I did not authorize this transactions to occur and I want my surrender fee back
I was told a supervisor would call me and no one has.
Betty Kortman
[protected]

0 comments

Add a comment

Edward Jones - misrepresntation, fraud, seedy stock brokers 38

Resolved

Edward Jones - lied about commission 6

Edward Jones - sales charges 1

Resolved

Edward Jones - breach of binding agreement 2

Edward Jones - irresponsibility 7

Edward Jones - Manager Katie Wathen.

Edward Jones - Abandonment and closure of accounts

Edward Jones - Accounts 34585911416

Edward Jones - Calling my brother to discuss, without my knowledge or permission, the value and follar amount of my request to cash in some stock.

Edward Jones - forged document accepted 1

Resolved

View all Edward Jones reviews and complaints

Edward Jones Contacts

Edward Jones phone numbers

+1 (314) 515-2000

Click up if you have successfully reached Edward Jones by calling +1 (314) 515-2000 phone number 0 0 users reported that they have successfully reached Edward Jones by calling +1 (314) 515-2000 phone number Click down if you have unsuccessfully reached Edward Jones by calling +1 (314) 515-2000 phone number 0 0 users reported that they have UNsuccessfully reached Edward Jones by calling +1 (314) 515-2000 phone number

Head Office

+1 (800) 803-3333

Click up if you have successfully reached Edward Jones by calling +1 (800) 803-3333 phone number 0 0 users reported that they have successfully reached Edward Jones by calling +1 (800) 803-3333 phone number Click down if you have unsuccessfully reached Edward Jones by calling +1 (800) 803-3333 phone number 0 0 users reported that they have UNsuccessfully reached Edward Jones by calling +1 (800) 803-3333 phone number

Customer Service

Edward Jones address

12555 Manchester Rd, Saint Louis, Missouri, 63131-3710, United States

Edward Jones social media
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

May 18, 2026