EasyRoommate Customer Service Phone, Email, Contacts

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1.0 6 Reviews

How responsive is EasyRoommate's customer service?

0 Resolved
6 Unresolved
Absolutely frustrating 🫠
It's quite possible that EasyRoommate is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by EasyRoommate's silence.
The authenticity of the customer service contact information for EasyRoommate has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
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EasyRoommate reviews and complaints 6

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Newest EasyRoommate reviews and complaints

1:09 pm EST

EasyRoommate I am refusing you to make two charges on my account and am therefore cancelling my use of your product.

I was unaware of this business being "international", was not aware you would assume it was fine to charge the processing fee for that, think you have a good idea but refuse to pay two fees.

I did not authorize you to save and re-use my credit card information for the international fee charge, was not aware you were based in Great Britain, and did not at any point authorize additional fee you not only didn't tell me, didn't ask permission to charge, but used my credit card information a second time to charge me for without my knowledge or permission.

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5:33 am EDT

EasyRoommate scam alert!

Something tells me that this company is a total scam. They ask to pay for getting more contacts, but after you pay nothing changes. For instance, I paid for more options and can't see any difference. Same people are shown, nothing new, no privileges. Not a single one.
What's the point of this service? Yes, in getting as much money as possible doing nothing. Very smart and convenient. But I hope you'll be shut down for things like this.

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10:40 am EDT

EasyRoommate I'm complaining about paying for my upgrades and not getting them

Yes I put an ad on your site for renting a room and I have updated so that I could see who was looking at my ad for times that's $16 and I have not once gotten to see who else is looked at my butt I would really like to talk to someone in person so if I could get her number in the United States I would like it to talk to someone because I either want my money back or and close the head or I'm going to complain to someone else please give me a response

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Is EasyRoommate legit?

Our verdict: Complaints Board's detailed analysis reveals EasyRoommate as encompassing serious risks, firmly establishing it as lacking legitimacy. This evaluation serves as a strong caution to potential customers to avoid any business with EasyRoommate, thereby safeguarding their personal and financial interests.

EasyRoommate earns 11% level of Trustworthiness

Serious Risk Warning: Complaints Board's evaluation of EasyRoommate shows a critical trust level at 11%. Avoid for personal and financial safety.

With only 0% of 0 complaints being resolved, EasyRoommate slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.

EasyRoommate protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for EasyRoommate. The company provides a physical address, 5 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • A long registered date for can be seen as a positive aspect for EasyRoommate as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
  • The age of EasyRoommate's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
  • has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
  • Several positive reviews for EasyRoommate have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
5:27 am EDT

EasyRoommate No customer service

I had an issue and really needed some help from EasyRoommate customer service, but it seems that they don't have any kind of support. First I tried to call but no one picked up. Then I sent several messages and received nothing back. I also tried to find some additional contacts, but it seems like these people don't really care about their customers. I'm very disappointed with EasyRoommate. This kind of thing really showed me how disrespectful and unreliable is EasyRoommate.

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5:16 am EST

EasyRoommate My ad was deleted and moderators ignored me

The website is real crap, so be careful and better don’t pay for the membership. I paid money and posted my ad about room, but the moderators simply deleted it after it posted. I have no idea why they deleted it, ‘coz the moderators ignored all my emails and questions. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?

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6:33 am EDT

EasyRoommate Waste of money and time

Don’t waste time on the website I paid money for the membership and tried to find the roommate, but I didn’t get any response from them. As well as the support team ignored my emails and messages. So don’t waste time and money and simply avoid the scammers. Please, post comments and reviews about this website. And did anybody find the roommate on this website, write comments.

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, US
Sep 10, 2018 10:37 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have tried to cancel your service with no avail. I no longer need your service. Please refund The $12.90 for Roomster you deducted from my Account. Thank You,
Guy Davis

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Phone numbers

+44 20 3695 8756 +44 20 7758 3598 More phone numbers


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