Cabinet Door World
reviews and complaints

rating before you even think about doing business with Cabinet Door World.

I can't stress enough how terrible my experience was with Cabinet Door World. The people on the phone and chat were so rude and unhelpful, it was unbelievable. I couldn't believe how many lies they told me. They promised me a refund several times, but then changed their mind. They lied about lead times, shipping dates, and the refund. It took three months for my items to be delivered, and even then, some of them were wrong.

I lost so much money and time dealing with this company. It was a nightmare. But I don't want anyone else to have to go through what I did. That's why I'm posting reviews everywhere I can, warning people to stay away from Cabinet Door World. And if you don't believe me, just check their BBB and Yelp ratings. They speak for themselves.

In conclusion, I would never recommend Cabinet Door World to anyone. They are the worst company I have ever worked with, and I hope that by sharing my experience, I can save someone else from making the same mistake.

Took like 40 days to get my Maple Shaker drawer fronts from Cabinet Door World. But when they finally arrived, they sent me the wrong thing - maple shaker door fronts instead. I was pretty bummed out, but when I contacted them about it, they told me that the wood shaker style is the same on both sides. I mean, I get that, but their website specifically says door vs drawer, so I thought there would be a difference. You know what I mean?

Anyway, now I gotta figure out how to mount a drawer to a non-flat door front, which is a real pain in the butt. When I asked CDW about it, they told me that they only have flat backs on MDF products. Like, what does that even mean? Every cabinet drawer in my house has a flat back, and I got 'em all from builder supply houses. I think they just messed up my order and didn't want to fix it.

Honestly, their customer service was pretty bad. I wouldn't recommend them for wood drawer fronts. If you're looking for a supplier, I'd go somewhere else. The only way I can fix this is by gluing a 1/4' filler and hoping it holds up. Not exactly what I was hoping for.

I recently had an experience with Cabinet Door World and let me tell you, it was not a good one. I wish I had read some reviews before placing my order because these guys are scammers. During the checkout process, I was given the option to pay for faster FedEx shipping, so I selected the 2-day shipping option. I paid extra for this service, but when my package did not arrive 2 days later, I called them up to see what was going on.

The person on the phone told me that although I paid for a 2-day shipping service with FedEx, it takes them a whopping 40 days to prepare my order! Can you believe that? So basically, I paid extra for a service that I wouldn't even receive for over a month. When I asked to cancel my order, the person on the phone told me that they don't cancel orders. What a joke!

I highly recommend that you do not order from Cabinet Door World. They are total scammers and will take your money without delivering on their promises. Instead, I suggest searching for local carpenters online. I found one in my area (just searched on Google) and they were able to prepare my order in less than 2 days. Don't waste your time and money with these scammers.

This business, Cabinet Door World, is a complete disaster. We had the worst experience dealing with them. It's hard to believe that they are even a real business. Their work is unprofessional and it's hard to imagine that they are capable of making cabinets. The product they sent us was so poorly constructed that even a toddler could have done a better job. Nothing lined up, the wood was warped, and it was too flimsy to support an exhaust fan. The cabinet was held together in some places by pin nails and some areas barely held together by a glue that was everywhere except where it should have been. It was just awful!

We have been trying to contact them for months to get a refund, but it seems like they are avoiding us. We spoke to a couple of people who said they would get back to us, but they never did. When we finally sent them a detailed email, it took them 10 minutes to get back to us and tell us that we weren't getting our money back. It's just unbelievable! We are so disappointed and frustrated with this business. We will definitely be reporting them to the Better Business Bureau.

We wish we had seen the bad reviews before placing an order with them. It's clear that they have a terrible reputation and we should have been more careful. We strongly advise anyone considering doing business with them to BEWARE. They should be shut down immediately. It's just not worth the risk.

I gotta say, I wish I had checked out the reviews on Yelp before I went ahead and ordered from bestcabinetdoors vendor in NC. It would have saved me a whole lot of trouble and a nearly year-long project on my cabinet doors.

Let me tell you, my experience with them was just plain awful. It took them a whopping 14 weeks to make my cabinet doors, and when they finally arrived, they didn't even match the stain I had requested. And to make matters worse, they refused to fix it! Can you believe that? Their website is bestcabinetdoors.com and they're located in Hickory, NC.

Sure, they may have the lowest fees around, but their quality and response time are just the worst. I'm currently trying to sue them in court, but it's not easy since I live all the way in California. And since I didn't respond in time, I couldn't even use my credit card services to return the purchase. Talk about a nightmare!

Oh, and I almost forgot to mention - the company even tried to pull a fraudulent charge on my credit card for a whopping $6300! Thankfully, I was able to dispute it in time and get my money back. But seriously, what kind of company does that?

So, as I'm sure you can tell, I would highly advise you to stay far, far away from bestcabinetdoors. Instead, I would recommend checking out Cabinet Door World (cabinetdoorworld.com). They may not have the lowest fees, but their quality and customer service are top-notch. Trust me, it's worth paying a little extra for peace of mind and a job well done.

I gotta say, I had a pretty rough experience with Cabinet Door World. I thought I was making a good choice by ordering from them, but boy was I wrong. I ordered two cabinet doors way back on May 18th, and it's been almost three months and I still haven't received anything.

Now, I'm not one to complain, but this company really dropped the ball. They never sent me any updates on my order, and when I reached out to them to ask about the status, they just gave me the run-around. They told me things like "It's with sanding" or "It's with finishing", but they never gave me a concrete answer. And when the time-frame they gave me passed, it was like groundhogs day all over again.

To make matters worse, they don't issue refunds without getting your bank involved. I mean, come on, that's just ridiculous. I've reached out to them so many times, and I still haven't received my order. It's frustrating, to say the least.

So, if you're thinking about ordering from Cabinet Door World, do yourself a favor and do some research first. Look at the reviews on Google, Yelp, and BBB. Don't make the same mistake I did. Go with a more reputable company that will actually complete your order in a timely manner. Trust me, you'll thank yourself later.

The product is alright, but if you got a deadline or expect to finish a project in less than 3 months, don't even bother wasting your time and money. There are a lot of other options for doors out there, and I'm sure other companies are willing to own up to their mistakes and provide some decent customer service.

I put in an order for some doors at the beginning of January, and they told me it would take 15-20 business days to complete my order. But after 35 days, they told me it would be another 10 days and that they would rush the shipping. I waited another 12 days, and when I didn't hear anything, I contacted them again. They told me it would take another 15 days, at which point I tried to cancel the order. But they told me that there were no refunds or cancellations.

So, I spent my weekend building the doors myself to try and keep my customer happy. And maybe someday in the next month or so, I'll finally receive the product that is absolutely useless to me now. I'll certainly never use Cabinet Door World again, and I've already told several other people to look elsewhere.

Overall, I'd say that Cabinet Door World is not worth the hassle. If you want to avoid the headache, go with a different company that values their customers and their time.

Cabinet Door World is a company that we had a really bad experience with. We ordered some cabinets from them at the end of October 2022 and it's now been 5 months and we still haven't received anything. We've had a lot of renovations over the years and this has been by far the worst experience we've had. It's really frustrating because they don't answer the phone, so we can't talk to anyone about what's going on. We've been emailing back and forth with them, but it's been really difficult to get any information. Sometimes they don't respond at all, and other times they give us vague answers or make promises that they don't keep. It's really unprofessional and it seems like they don't care about their customers at all.

We've been trying to be patient, but it's been really difficult. We're well outside the "5-8 week" completion time that they promised on their website, so we're done with them. We've even told them that we're disputing the charge with our credit card company and they didn't even respond to that. It's really frustrating because we just want to get our cabinets and move on with our renovations. We're not sure what's going on with this company, but we wouldn't recommend them to anyone. It's just not worth the headache.

I gotta tell ya, I've been waitin' for Cabinet Door World to make things right for a hot minute now. I ordered some cabinet doors from them a few months back and let me tell ya, it's been a real headache. They told me it would take a certain amount of time to get my doors, but it ended up takin' twice as long. And when they finally arrived, they were all wrong! I mean, what a waste of time and money.

So I reached out to them and they said they'd "rush" the correct doors out to me. But they didn't even bother askin' me which ones I needed or followin' up with me. So I had no choice but to dispute the charge with my bank. And wouldn't ya know it, as soon as they found out about the chargeback, they called me up and said they'd issue a refund if I sent the doors back.

So I did what they asked and sent the doors back via UPS. And let me tell ya, that cost me a pretty penny - $150 to be exact. But I figured it was worth it to get my money back. But now they're tellin' me that they "carried out a service" for me and my dispute has been closed. What kind of service did they provide me? They didn't give me the right product in a timely manner. I'm out almost $2,000 and I have nothin' to show for it.

I feel like I've been completely violated and robbed. This is the worst customer service I've ever experienced. I wouldn't recommend Cabinet Door World to anyone.

They are really slow, like turtle slow. But that didn't bother me too much since I was doing a "do it yourself" project and had plenty of time. I called them a couple of times and they gave me some excuses, but I finally got my order. They said they left a message for me, but I didn't get it. Why didn't they call again? I don't know. Maybe they were too busy. I live far away from their plant, so I decided to pick up my order myself to avoid any shipping damage. There was no shipping charge, which was great.

I went to their plant and picked up my door, drawer front, and drawer box. They were packed really well, so I didn't open them until I got home. Everything was perfect. The construction and materials were excellent. The paint job was perfect too. There was no damage at all. I was worried that the large door might be warped, but it wasn't. The hinges were easy to adjust for a good fit. It's been over a year now and the door and drawer are still working great. I'm really happy with my purchase.

The only problem I had was with the paint. I paid them to paint the door and drawer front to match my existing cabinets and trims, which are a standard Sherwin Williams color. The paint job was well done, but the colors didn't match. They were close, but not the same. I called them and sent them photos as evidence, but they didn't help me. They just made excuses and said it was the SW color I ordered. That's not true. I've used SW paint many times before and it always matches perfectly. They finally said I could return the doors and they would repaint them, but that wasn't practical for me. I didn't want to make the drive to their plant again and risk another long wait and a wrong color again.

So I had to redo the painting myself, which was a pain. I paid for a professional paint job and didn't get what I paid for. I think they used paint on hand or painted along with another order that was a similar color to my SW color. They probably thought it was close enough, but it wasn't. I don't know for sure, but that's my guess. The guy who helped me on pick up was great though. They have a decent size facility, but I couldn't tell if they manufacture there. I saw several designers at their desks, one of whom was working on a large full kitchen design.

I think they have issues with non-timely delivery because they prioritize large orders and batch smaller similar orders for efficiency. If your order is "small," they'll get to it when they can batch it with another order(s). If you have a timeline to meet, they're not a good choice. In my case, I'd give them a 5 for overall quality and would use them again if timing isn't an issue (but I wouldn't have them paint). But their failure to meet their order timing commitments, poor communication, and getting my color wrong with no realistic offer to make it right causes me to downgrade my overall rating significantly. You'll get a great, well-built product, but you need to be aware of these other risks if you use them.

Been waiting for my cabinet doors for three whole months now and still no sign of them. I tried to get some info from Cabinet Door World but they ain't giving me nothing. No updates, no nothing. It's like they don't even care about my order. I'm starting to get real frustrated with this whole thing. I mean, how hard is it to give a customer some info about their order? I wouldn't recommend this place to anyone. Save yourself the headache and go somewhere else.

I gotta say, I had a pretty bad experience with Cabinet Door World. I reached out to them with a simple question and got hit with a really rude response. Not cool, man. And to top it off, their prices are way too high for what they're offering. I wouldn't recommend using this company if you're looking for good customer service and a fair deal.

I gotta say, I've had some experience with ordering cabinet doors from different companies before, and let me tell you, Cabinet Door World (cabinetdoorworld.com) is a real disappointment. Honestly, I'm starting to think they might be pulling some kind of scam. They told me it would take 4 weeks to get my doors, but after 9 weeks of waiting and being fed a bunch of lies, I finally had to cancel my order. And get this - they won't even give me a refund! I mean, come on. I don't even feel like they deserve one star for this kind of shady behavior.

So, I gotta say, I don't usually write reviews, but I just had to warn y'all about Cabinet Door World. This company is a hot mess, let me tell you. First off, their quality control is a joke. I mean, come on, if you're gonna charge an arm and a leg for your products, you should at least make sure they're not falling apart before you ship 'em out, am I right?

And speaking of overpriced, don't even get me started. I don't know about you, but I don't have money to burn. And yet, somehow, these guys think it's okay to charge an arm and a leg for some flimsy cabinet doors. It's ridiculous.

But wait, it gets worse. The lead times and shipping times are straight-up ridiculous. I mean, I get that they're probably busy, but come on. I shouldn't have to wait weeks and weeks just to get my order. And even when it finally does arrive, it's probably gonna be wrong anyway. I mean, seriously, how hard is it to get an order right?

All in all, I'd say this company is just plain dreadful. Save yourself the headache and go somewhere else. Trust me, you'll thank me later.

Been waiting for my cabinet doors from Cabinet Door World since the end of March. I was told that even with COVID-19, the business was still able to operate. The first ship date was supposed to be in mid-April, but it was pushed to May, and then again to the end of June. Every time I call to follow up, I get conflicting information. I asked to speak to a manager, but I was told that I would be put on "the manager's wait list". Apparently, I'm not the only one who is dissatisfied with their service. These two doors are for a client of mine, so it's causing a ripple effect of dissatisfied customers. I hope they can get their act together soon and start delivering on their promises.

I was really excited to try out Cabinet Door World and ordered a single door to see if it was worth buying 40 more. Unfortunately, it's been 7 whole weeks and I still haven't received my door! I've been told three different times that it was going to be shipped out that week, but it never happened. Every time I call, they tell me that it's in production, but the guys are out to lunch so they can't check where in production it is. It's a real pain in the neck!

I'm starting to get really frustrated with this whole situation. I was hoping to get my doors in a timely manner, but it's been almost 2 months now and I'm not sure if I'll ever get them. I'm thinking about disputing the charge on my credit card, but I'm not sure if it's too late to do that. I really don't want to waste my money on a company that can't even deliver a single door on time.

Overall, I'm really disappointed with my experience with Cabinet Door World. I was hoping for a great product and great customer service, but I got neither. If you're thinking about ordering from them, I would definitely think twice. It's just not worth the hassle and the headache.

I had a really bad experience with Cabinet Door World. I was trying to get my money back for months and it was a real struggle. I cancelled my order within 24 hours, but they said they couldn't cancel it because "production had begun." I think they were just making excuses because their lag time was supposed to be 30 days, but it ended up being much longer. I don't think they even started making my order yet.

Now they have my money and I have doors that I can't even use. They even tried to deliver the doors to me even though they knew I was trying to get my money back. It's really frustrating. I was willing to accept a reduced refund at first, but they didn't even want to do that.

I would definitely avoid this company. Don't believe their fake positive reviews. They're just trying to trick people into buying from them.