SUBMIT A COMPLAINT

Eastbayitem not in stock

1
C Aug 13, 2018

I have placed four order from Champs Sports and Eastbay (they are owned by the same company) in the last two weeks and have yet to receive a single item. So far two of the four items were out of stock, even though the website said they had the items. One item they are still looking for and said it take 4 business days before they cancel due to not having the item. Shipping is 5-6 business days so I would have time to find them somewhere else. The hold times were ridiculous when I called and let's not start with how rude and unapologetic their employees were. I have never experienced this level of service. I'm done with them. I would rather order from finish line and Hibbett Sports. Service has been awesome with them and quick free shipping.

Post your comment